Broken Packages while updating from 6.4 to 7

[ericdano]

Any ideas how to fix this? Running Ubuntu 22.04

# apt-get -f install --only-upgrade zabbix-server-mysql zabbix-frontend-php zabbix-agent
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
zabbix-agent : Depends: libc6 (>= 2.38) but 2.35-0ubuntu3.8 is to be installed
Depends: libcurl4t64 (>= 7.16.2) but it is not installable
Depends: libldap2 (>= 2.6.2) but it is not installable
Depends: libssl3t64 (>= 3.0.0) but it is not installable
zabbix-server-mysql : Depends: libc6 (>= 2.38) but 2.35-0ubuntu3.8 is to be installed
Depends: libcurl4t64 (>= 7.16.3) but it is not installable
Depends: libevent-2.1-7t64 (>= 2.1.8-stable) but it is not installable
Depends: libevent-pthreads-2.1-7t64 (>= 2.1.8-stable) but it is not installable
Depends: libldap2 (>= 2.6.2) but it is not installable
Depends: libopenipmi0t64 (>= 2.0.33) but it is not installable
Depends: libsnmp40t64 (>= 5.9.4+dfsg) but it is not installable
Depends: libssl3t64 (>= 3.0.0) but it is not installable
E: Unable to correct problems, you have held broken packages.

[Markku]

I believe the "--only-upgrade" option prevents apt-get from installing the new packages, just leave it out.

Markku

[hubertsvk]

I believe the "--only-upgrade" option prevents apt-get from installing the new packages, just leave it out.

Markku

Hi, I have the same problem but your solution does not helped
root@root:/home/zabbix# apt-get install zabbix-server-mysql zabbix-frontend-php zabbix-agent
Reading package lists... Done
Building dependency tree
Reading state information... Done
zabbix-frontend-php is already the newest version (1:7.0.0-1+ubuntu22.04).
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
zabbix-agent : Depends: libc6 (>= 2.34) but 2.31-0ubuntu9.16 is to be installed
Depends: libldap-2.5-0 (>= 2.5.4) but it is not installable
Depends: libssl3 (>= 3.0.0~~alpha1) but it is not installable
zabbix-server-mysql : Depends: libc6 (>= 2.34) but 2.31-0ubuntu9.16 is to be installed
Depends: libldap-2.5-0 (>= 2.5.4) but it is not installable
Depends: libodbc2 (>= 2.3.1) but it is not installable
Depends: libopenipmi0 (>= 2.0.29) but 2.0.27-0ubuntu2 is to be installed
Depends: libsnmp40 (>= 5.9.1+dfsg) but it is not installable
Depends: libssl3 (>= 3.0.0~~alpha1) but it is not installable
E: Unable to correct problems, you have held broken packages.

[Markku]

What does

apt-get update
apt-get upgrade

say to you?

Markku

[ddoldersum]

Same issue here when trying to upgrade
So zabbix-agent and zabbix-server-mysql are not being installed during the upgrade

The following packages have unmet dependencies:
zabbix-server-mysql : Depends: libc6 (>= 2.38) but 2.35-0ubuntu3.8 is to be installed
Depends: libcurl4t64 (>= 7.16.3) but it is not installable
Depends: libevent-2.1-7t64 (>= 2.1.8-stable) but it is not installable
Depends: libevent-pthreads-2.1-7t64 (>= 2.1.8-stable) but it is not installable
Depends: libldap2 (>= 2.6.2) but it is not installable
Depends: libodbc2 (>= 2.3.1) but it is not going to be installed
Depends: libopenipmi0t64 (>= 2.0.33) but it is not installable
Depends: libsnmp40t64 (>= 5.9.4+dfsg) but it is not installable
Depends: libssl3t64 (>= 3.0.0) but it is not installable

[Markku]

So, what does

apt-get update
apt-get upgrade

say to you?

Markku

[ddoldersum]

Everything for version 7 is installed except for the agent and mysql update. Which results in the DB not upgrading.
So when I do a apt update it shows the agent and mysql
When I then choose to upgrade I get the results as shown in my previous post.

[troffasky]

I upgraded from 6.0 to 7.0 yesterday on Ubuntu 22.04 with no issues whatsoever.

# apt show libc6 zabbix-server-mysql | egrep 'Version|Depends|Package:|APT-Sources'

Package: libc6
Version: 2.35-0ubuntu3.8
Depends: libgcc-s1, libcrypt1 (>= 1:4.4.10-10ubuntu4)
APT-Sources: http://gb.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages
Package: zabbix-server-mysql
Version: 1:7.0.0-1+ubuntu22.04
Pre-Depends: debconf
Depends: libc6 (>= 2.34), libcurl4 (>= 7.16.3), libevent-2.1-7 (>= 2.1.8-stable), libevent-pthreads-2.1-7 (>= 2.1.8-stable), libldap-2.5-0 (>= 2.5.4), libmysqlclient21 (>= 8.0.11), libodbc2 (>= 2.3.1), libopenipmi0 (>= 2.0.29), libpcre2-8-0 (>= 10.22), libsnmp40 (>= 5.9.1+dfsg), libssh-4 (>= 0.8.0), libssl3 (>= 3.0.0~~alpha1), libxml2 (>= 2.7.4), zlib1g (>= 1:1.2.0), mysql-client | virtual-mysql-client | default-mysql-client, fping, adduser, lsb-base
APT-Sources: https://repo.zabbix.com/zabbix/7.0/ubuntu jammy/main amd64 Packages

On this system, zabbix-server-mysql depends on libc6 (>= 2.34), but on yours it's >= 2.38? I think you've installed Zabbix from the wrong repo for your distro.

[glen442]

Hi, I had the same problem.

It was caused by me accidentally adding the sources for 24.04 not 22.04.

verification:

cat /etc/apt/sources.list.d/zabbix.list

If the output contains a line like this:

deb https://repo.zabbix.com/zabbix/7.0/ubuntu noble main

Those are the incorrect sources.

To fix:

sudo rm -Rf /etc/apt/sources.list.d/zabbix.list
wget https://repo.zabbix.com/zabbix/7.0/ubuntu/pool/main/z/zabbix-release/zabbix-release_7.0-1+ubuntu22.04_all.debdpkg -i zabbix-release_7.0-1+ubuntu22.04_all.deb
sudo dpkg -i zabbix-release_7.0-1+ubuntu22.04_all.deb
# type whatever letter installs the package maintainers version

#continue upgrade - (replace mysql with whichever db you are using)
apt-get install --only-upgrade zabbix-server-mysql zabbix-frontend-php zabbix-agent

[glen442]

I forgot to include "sudo apt-get update" and missed the sudo off the install command. There doesn't seem to be an edit link?

[Tristis Oris]

With 7.2.1 update my sources list been changed to "jammy" on ubuntu24.
so i got same error.

The following packages have unmet dependencies:
zabbix-agent : Depends: libldap-2.5-0 (>= 2.5.4) but it is not installable
zabbix-server-pgsql : Depends: libldap-2.5-0 (>= 2.5.4) but it is not installable