Zabbix 7 - New Install - Web interface says Zabbix server is running No

[jdeanley]

I am trying out Zabbix for the first time and after installing Zabbix 7 onto Ubuntu 24.04 when in the web UI it says Zabbix server is not running: the information displayed may not be current. Also under the System Information widget Zabbix server is running has a value of No. I checked the status in Ubuntu and all seems good

zabbix-server.service - Zabbix Server
Loaded: loaded (/usr/lib/systemd/system/zabbix-server.service; enabled; preset: enabled)
Active: active (running) since Mon 2024-06-10 15:48:53 UTC; 2h 56min ago
Process: 17835 ExecStart=/usr/sbin/zabbix_server -c $CONFFILE (code=exited, status=0/SUCCESS)
Main PID: 17837 (zabbix_server)
Tasks: 1 (limit: 9445)
Memory: 3.6M (peak: 4.7M)
CPU: 162ms
CGroup: /system.slice/zabbix-server.service
└─17837 /usr/sbin/zabbix_server -c /etc/zabbix/zabbix_server.conf

I also attached a screenshot of the Web UI. I have restarted the service and still the same issue. Hoping someone can shed some light on this.
Thanks,
Joel

[jdeanley]

After more investigating last night I figured out my issue. Being a newbie to Linux and Zabbix what I discovered was that the # needed to be removed from the zabbix_server.conf next to DBPassword= in order for Zabbix to know how to login to the database.

[Markku]

The message means that the GUI is not able to connect to the Zabbix server service port 10051.

Markku