Problems with Scheduled Reports

[Sven Kodali]

I am having difficulty setting up reporting. I followed a few guides online, including the official Zabbix guide on Youtube to piece together the setup and overcome some errors. However I have now come across the following error when testing and I'm kind of stumped:

Cannot fetch data: chrome failed to start: mkdir: cannot create directory ‘/var/lib/zabbix’: Permission denied touch: cannot touch '/var/lib/zabbix/.local/share/applications/mimeapps.list': No such file or directory chrome_crashpad_handler: --database is required Try 'chrome_crashpad_handler --help' for more information. [1834:1834:0905/071429.961458:ERROR:socket.cc(120)] recvmsg: Connection reset by peer (104)

I read that the zabbix user may not have permissions, so I gave sudoer rights, however this did not resolve it. Any idea what else I could try?

[carlo1976]

Hello,
I had the same problem and I solve it creating the directory /var/lib/zabbix/ and setting the correct owner and permission

mkdir -p /var/lib/zabbix/
chown zabbix:zabbix /var/lib/zabbix/
chmod 755 /var/lib/zabbix/

[carlo1976]

Hello,
I had the same problem and I solve it creating the directory /var/lib/zabbix/ and setting the correct owner and permission

mkdir -p /var/lib/zabbix/
chown zabbix:zabbix /var/lib/zabbix/
chmod 755 /var/lib/zabbix/

[Liyona]

Hello,
I had the same problem but creating the directory didn't change anything

ls -all /var/lib/ | grep zabbix
drwxr-xr-x  3 zabbix      zabbix      4096 Sep  9 10:22 zabbix

[JKrumb]

Hello Liyona, I had the same problem as you, but I found the solution. The issue comes from the /etc/passwd file. For example: As root, edit the /etc/passwd file and replace the line zabbix:x:109:116::/nonexistent:/bin/bash with zabbix:x:109:116::/home/zabbix:/bin/bash. You also need to make sure that your zabbix user has a home directory. If it doesn't, you need to create it: mkdir zabbix, chown -R zabbix:zabbix zabbix/, chmod 700 /home/zabbix . Once the changes are made, run service zabbix-web-service restart

[Sven Kodali]

Creating the directory and giving permissions solved the issue for me. Maybe I did something wrong but I needed to create the whole path including "...share/applications" for it to work.

You should be able to test permissions by switching to user zabbix, and try to create a file in the same directory.

Since I already have SSL incorporated into Zabbix, I had to deal with further problems...

The error "SSL connect Error". I found the workaround here:

https://www.zabbix.com/forum/zabbix-troubleshooting-and-problems/452088-scheduled-reports-on-https-zabbix-6-2-1

Then I was getting a web service timeout, and the workaround is to downgrade to zabbix-web-service to 6.4.9

https://www.zabbix.com/forum/zabbix-troubleshooting-and-problems/485031-zabbix-7-0-lts-zabbix-web-service-time-out-when-testing-scheduled-reporting

[Liyona]

Yes, that's right. You have to do it on the front-end server