Agent 2 on Windows ZBX status

[lehnbe]

Hello.

at first I have to say that I have less experience in using and customizing Zabbix. It is new for me and I I have to learn much.

We are running Zabbix on Ubuntu with Version 7. Till now we have only the "old" Zabbix Agent in use. I now have the requirement to make certificate checks. Therefore I uninstalled the "old" Zabbix Agent from a windows server. I installed the Zabbix Agent 2 (Version 7.03) on the server. This Agent uses also the Port 10050. The port is open. I have checked it using test-netconnection. No second agent present on the server.
If I go to the Dashboard I see that the availibility "ZBX" is red. I get the error "Get value from agent failed: cannot establish TCP connection to [Server]:10050]: timed out.
I am using the build in "Windows by Zabbix Agent template". I don't know how the Zabbix server find out that there is an Agent 2 installed. Must I make changes on the template so that the server can detect a correct status of the agent 2?

Thanks
Bernd

[lehnbe]

The active checks are disabled. The ListenPort is correct mentioned with 10050. Also the server is correct mentioned in the server section for passive checks.

[lehnbe]

Yes, the service is running and we are using DNS names which are correct. In the Zabbix Server log I didn't find any entry regarding the client. The client log only has entrys about stopping/starting the agent all day at 3 o clock. Nothing unusual there. It is a windows server. Maybe it is a timing problem, maybe a timeout occurs.