Cannot create map zabbix 3.0.7

[melpheos]

We created maps in the past and upgraded zabbix up to 3.0.7 and discovered that the update button doesn't do anything.

We can create a map but cannot add anything into it. Everything added is not saved.

We are not sure when this issue arose as we do not create map on a daily basis.

Anyone else using 3.0.7 having this issue ?

Some additional information with the firefox debbuger when i click on update

Error: Cannot update map. jsLoader.php:253:13
createMap/CMap.prototype.save/<.error https://oururlhere/jsLoader.php:253:13
x.Callbacks/c https://oururlhere/jsLoader.php:4978:26031
x.Callbacks/p.fireWith https://oururlhere/jsLoader.php:4978:26840
k https://oururlhere/jsLoader.php:4980:14281
.send/r

[batchenr]

We created maps in the past and upgraded zabbix up to 3.0.7 and discovered that the update button doesn't do anything.

We can create a map but cannot add anything into it. Everything added is not saved.

We are not sure when this issue arose as we do not create map on a daily basis.

Anyone else using 3.0.7 having this issue ?

Some additional information with the firefox debbuger when i click on update

Error: Cannot update map. jsLoader.php:253:13
createMap/CMap.prototype.save/<.error https://oururlhere/jsLoader.php:253:13
x.Callbacks/c https://oururlhere/jsLoader.php:4978:26031
x.Callbacks/p.fireWith https://oururlhere/jsLoader.php:4978:26840
k https://oururlhere/jsLoader.php:4980:14281
.send/r

zabbix error log \ http error log ?

[melpheos]

zabbix error log \ http error log ?

Nothing anywhere (zabbix error log, ssl log, http log, nothing)
The only relevant log i have is what i wrote

[batchenr]

Nothing anywhere (zabbix error log, ssl log, http log, nothing)
The only relevant log i have is what i wrote

mysql error ?

[melpheos]

mysql error ?

Nothing. It's clearly a jsquery issue

[batchenr]

Nothing. It's clearly a jsquery issue

then report a bug

https://zabbix.org/wiki/Docs/bug_reporting_guidelines

[Jonask]

Same issue

Hi, i have the same issue anyone who managed to fix this?

[suresh freeman]

Map update button is not working

i have already 100 hosts in that map now i want to add new hosts but i can edit i unable update ,update button not working . i got browser console error like below
Error: Cannot update map. jsLoader.php:253:13
createMap/CMap.prototype.save/<.error https://x.x.x.x//jsLoader.php:253:13
x.Callbacks/c https://x.x.x.x//jsLoader.php:4978:26031
x.Callbacks/p.fireWith https://x.x.x.x//jsLoader.php:4978:26840
k https://x.x.x.x//jsLoader.php:4980:14281
.send/r

[sanic]

Confirm this error with zabbix 3.2.6

I'm unable to edit my network maps. I've tested it in Firefox, Chrome, IE. Always the same error in javascript console:

Error: Cannot update map. jsLoader.php:253:13
error https://host.name//jsLoader.php:253:13
c https://host.name//jsLoader.php:4978:26031
fireWith https://host.name//jsLoader.php:4978:26840
k https://host.name//jsLoader.php:4980:14281
r https://host.name//jsLoader.php:4980:18646

[melpheos]

upgrade to 3.10 same result.
Only an upgrade to 3.4 on a different machine corrected the issue but as the current machine is a production server and i found some issues with ldap login with 3.4 i'm unwilling to upgrade yet.

[allexpetrov]

Hi,
this might be a little tricky, but can you test from any other machine? And which OS you have?

Regards,
Alex!

[melpheos]

we tested with win7 only and all browser available.
I can deploy an ubuntu but i suspect the error will be the same.
The fact that other people have the issue (see previous responses) would show that it's some incompatibility with some other version of software of dependencies... But which one ???

[melpheos]

Upgraded to 3.4 on the production machine (cloned) same result
I will make a separate frontend server that points to the mysql server tomorrow to check

[sanic]

I can edit my network map only from one machine

I can edit my network map only from one machine and from one browser where it was created. It is Linux Mint with Firefox. This machine hasn't been rebooted since network map creation. And I keep it running since I don't know will it work after reboot. Any other combinations I've tested (Linux, Windows + Firefox, Chrome, Opera) give negative results.

[melpheos]

I have installed a frontend dedicated server and it works.
The OS version are the same so i'm really baffled.
I even deleted the whole zabbix frontend directory with the same failed result on my upgraded server.

Reinstall with yum reinstall \* same result