Ack message: add clickable link

[muelli]

Hi,

I am using an custom alert script that sends trigger messages to an external ticket system that opens tickets for zabbix alerts.
Upon opening, it returns an URL to the opened ticket, which is then added as an acknowledge message to the alert. However.... I would like for the link to be clickable, at the moment it is pure text.
Using HTML does not work, since it is not interpreted.
Any ideas on how to make the link clickable?

Thanks!

[cyber]

For us, all triggers, which are tagged appropriately, will be sent out to 3rd party system over the webhook. successful posting returns alert_ID. Webhook script parses it and adds it as tag to event.. and then we have in webhook config this menu config


and then you get a menu entry in problem


Not exactly what you wish, but maybe helps a bit..