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Zabbix1.4 Actions Wrongly triggered ?

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  • BusteR81
    Senior Member
    • Apr 2007
    • 150

    #1

    Zabbix1.4 Actions Wrongly triggered ?

    Trigger: PsnLite.exe process is Down on {HOSTNAME}

    Action1
    Name: A process or service is Down on Host
    Type of calculation =AND: (A) and (B)
    ConditionA: Trigger description like "is Down on"
    ConditionB: Trigger value = "TRUE"
    Send message to Group "Network administrators"

    Action2
    Name: An interface may be Down on Host
    Type of calculation =AND: (A) and (B)
    ConditionA: Trigger description like "may be Down on"
    ConditionB: Trigger value = "TRUE"
    Send message to Group "Network administrators"


    Zabbix-1.4 is triggering Action1 and Action2 together meaning double email alerts and double sms. Is Zabbix at fault or is it me ?? what i wan is ONLY ActionA to trigger NOT ActionB.


    cheers
    Last edited by BusteR81; 12-06-2007, 07:24. Reason: nil
  • BusteR81
    Senior Member
    • Apr 2007
    • 150

    #2
    some screenshots

    i have screenshot the following

    1) item
    2) trigger
    3) 2x actions

    4) event when trigger TRUE
    5) actions (alerts) upon event

    tried killing zabbix_server and rerun plus rebooting server. still can't work.
    Attached Files

    Comment

    • Alexei
      Founder, CEO
      Zabbix Certified Trainer
      Zabbix Certified SpecialistZabbix Certified Professional
      • Sep 2004
      • 5654

      #3
      Thanks for reporting this. More information will follow.
      Alexei Vladishev
      Creator of Zabbix, Product manager
      New York | Tokyo | Riga
      My Twitter

      Comment

      • BusteR81
        Senior Member
        • Apr 2007
        • 150

        #4
        yah this is the problem

        been debugging and i finally found the problem

        Type of calculation:
        AND/OR
        AND
        OR

        before this problem arise, by DEFAULT all created triggers hav AND/OR as setting. all was working FINE till 1 day ago i decided to make use of the "flexibility" of the (Type of calculation) to manipulate my triggers and somehow i changed ALL to "AND". From there onwards, any "enabled" actions REGARDLESS of conditions are been triggered whenever EVENTS (true value) occur resulting in MULTIPLE alerts.

        How i debug? well i set my triggers BACK to AND/OR and now ACTIONS are only triggered based on their conditions. OK now!

        AND/OR = A and/or B and/or C
        AND = A and B and C
        OR = A or B or C

        Correct mi if i'm wrong but somehow i feel there might be a bug or mix-up in the AND/OR & AND expression. haven tried OR though

        cheers
        Last edited by BusteR81; 12-06-2007, 08:44.

        Comment

        • BusteR81
          Senior Member
          • Apr 2007
          • 150

          #5
          happened bef and patch

          patch can be found here...thanks for the prompt reply Alexi

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