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6 Media types


In the Administration → Media types section users can configure and maintain media type information.

Media type information contains general instructions for using a medium as delivery channel for notifications. Specific details, such as the individual e-mail addresses to send a notification to are kept with individual users.

A listing of existing media types with their details is displayed.

Displayed data:

Column Description
Name Name of the media type. Clicking on the name opens the media type configuration form.
Type Type of the media (e-mail, SMS, etc) is displayed.
Status Media type status is displayed - Enabled or Disabled.
By clicking on the status you can change it.
Used in actions All actions where the media type is used directly (selected in the Send only to dropdown) are displayed. Clicking on the action name opens the action configuration form.
Details Detailed information of the media type is displayed.

To configure a new media type, click on the Create media type button in the top right-hand corner.

Mass editing options

Buttons below the list offer some mass-editing options:

  • Enable - change the media type status to Enabled
  • Disable - change the media type status to Disabled
  • Delete - delete the media types

To use these options, mark the checkboxes before the respective media types, then click on the required button.


As the list may contain a number of media types, it may be needed to filter out the ones you really need.

The Filter link is available above the list of media types. If you click on it, a filter becomes available where you can filter media types by name and status.