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servicenow
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  • jonpangburn
    started a topic ServiceNow webhook script

    ServiceNow webhook script

    I am customizing the java script in the ServiceNow webhook to better fit our environment but have ran into a roadblock.
    What I would like the script to do is to check the value in SNOW for 'assigned_to' and if populated with any non-null value through an error.
    This is to prevent it from...
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  • Sending an alert message (mail or ticket) only after manual validation

    Hello, excuse me for my english: it's a google rtanslate from "french language". I have just paired Zabbix with our ITSM tool to generate tickets there in case of detection of problem on Zabbix side. It works fine but I don't want the ticket to be automatically created.

    What I...
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  • Bruzz
    started a topic Zabbix integration with service now

    Zabbix integration with service now

    Good afternoon everyone.

    I am planning to integrate servicenow with zabbix , but looking for some clue to configure ticket assignment to different groups automatically.

    Ex: If i have a problem related to widows server, I want zabbix create a ticket in service now and assign...
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  • KingJoey
    started a topic ServiceNow ticket created using Zabbix

    ServiceNow ticket created using Zabbix

    Hi all,

    I would like to ask you if it is possible to just with "one click" create ServiceNow ticket from Zabbix environment? Without any rule, only manually for one desired problem?

    Recently, I have put similar question, therefore I will ask further. To create a ServiceNow...
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  • Need help troubleshooting UserParameter issue

    I have 6 hosts all running zabbix_agent version 4.0.15. All 6 have the exact same zabbix_agentd.conf file and userparameter_postfix.conf file and are on the same version of Linux. The userparameter is set to override the default servicenow assignment group. 3 servers open tickets for the correct group...
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  • maruf
    started a topic zabbix+service now integration

    zabbix+service now integration

    Hello experts, I am kind of new in Zabbix, I am looking for help from someone who knows how to configure Zabbix 4.4 frontend to be able to execute the Perl script to create an incident. I am using centos 7, Perl-snow API and Perl 5.30.

    Thanks in advance
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  • Joelrug
    started a topic ServiceNow Integration?

    ServiceNow Integration?

    Curious if anyone has attempted to or successfully integrated Zabbix with ServiceNow. I'm specifically interested in Zabbix utilizing ServiceNow's CMDB, as ServiceNow is something we will be using soon, but Zabbix is something we are still looking into, but leaning heavily towards.
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