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  • tmenard
    Junior Member
    • Mar 2010
    • 5

    #1

    Trouble in getting Action working

    Hi,
    I use Zabbix since version 1.2, i encounter a strange situation :

    I've setup a zabbix server to monitor new servers in version 1.8.1

    I've got phone notification trough a asterisk server and i didn't setup notifications before (mail, jabber).

    I've setup SMTP information in the Admin Tab (smtp server is on localhost), defined an action with all conditions (Serverity a tleast Information, specific group...)

    But when I look in the actions tab i can see all the events but the action field remain blank, nothing appear on the smtp server.

    Does anyone has this issue on 1.8.1 ?
  • tmenard
    Junior Member
    • Mar 2010
    • 5

    #2
    Hi

    Nobody can help me ?

    I search since 2 weeks without success....

    Comment

    • MrKen
      Senior Member
      • Oct 2008
      • 652

      #3
      Does the intended recipient of the alerts have permissions for that host?

      Perhaps you could post some screenshots of your Action configuration, and anything else that you feel is relevant.
      Disclaimer: All of the above is pure speculation.

      Comment

      • tmenard
        Junior Member
        • Mar 2010
        • 5

        #4
        OK sorry,

        So i've setup the media type :
        Click image for larger version

Name:	Types média - Mozilla Firefox--2010-03-18--11-21-08.jpg
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ID:	308873

        Setup my User (Zabbix Admin)
        Click image for larger version

Name:	Utilisateurs - Mozilla Firefox--2010-03-18--11-21-26.jpg
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ID:	308876

        I've configured an action for a specific group and send email to my account

        Click image for larger version

Name:	Configuration des actions - Mozilla Fire--2010-03-18--11-21-38.jpg
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ID:	308874

        And in the event nothing :

        Click image for larger version

Name:	Derniers événements [rafraichir tous les--2010-03-18--11-21-55.jpg
Views:	1
Size:	127.0 KB
ID:	308875


        I can't post zabbix_server.log, i don't see anything regarding smtp....

        Comment

        • radamand
          Member
          • Aug 2008
          • 89

          #5
          did you build an item and trigger?

          Comment

          • MrKen
            Senior Member
            • Oct 2008
            • 652

            #6
            Please check your User configeration, at the bottom where it says 'User rights', does the user have rights to the necessary hosts?

            Also, on your action you have a condition => Host Group = Asterisk. Is your test device in that host group? Does your user have rights to that host group?

            MrKen
            Disclaimer: All of the above is pure speculation.

            Comment

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