[SNMP][Xerox MFP & OID subtree management]

[Theolude]

Good Afternoon,

I want manage Xerox MFP with Zabbix through SNMP, especially to get printer error message like paper jam, no toner, etc.

I get OID, and MIB from support:
MIB https://www.activexperts.com/admin/m...le=printer-mib && http://origin-download.support.xerox.com/pub/drivers/MIBs/
OID .1.3.6.1.2.1.43.18.1.1.8

I've put MIB on Zabbix server, and reloaded the SNMP daemon.
When i do a snmpget i get it :

Error in packet
Reason: (noSuchName) There is no such variable name in this MIB.
Failed object: .1.3.6.1.2.1.43.18.1.1.8

In fact with this OID, when an error occurs, if i do a snmpwalk i get a value which is in a subtree of this OID, but the value of the subtree is unknown until the error occurs.
For example :
.1.3.6.1.2.1.43.18.1.1.8.1.512 = Hex-STRING: 30 30 35 2D 31 32 31 20 49 6E 63 69 64 65 6E 74
20 70 61 70 69 65 72 20 64 61 6E 73 20 6C 65 20
63 68 61 72 67 65 75 72 20 64 65 20 64 6F 63 75
6D 65 6E 74 73 2E 20 44 C3 A9 67 61 67 65 72 20
6C 65 20 63 69 72 63 75 69 74 20 70 61 70 69 65
72 2E 20 4C 61 20 6E 75 6D C3 A9 72 69 73 61 74
69 6F 6E 20 65 73 74 20 64 C3 A9 73 61 63 74 69
76 C3 A9 65 C2 A0 3B 20 74 6F 75 74 65 73 20 6C
65 73 20 61 70 70 6C 69 63 61 74 69 6F 6E 73 20
6E 27 75 74 69 6C 69 73 61 6E 74 20 70 61 73 20
6C 65 20 73 63 61 6E 6E 65 72 20 73 6F 6E 74 20
64 69 73 70 6F 6E 69 62 6C 65 73 2E

The error message is in HEX and i should translate in ASCII ... but for now, my question is how to manage this situation?

Thanks for your help, best regards, Théo

[aigars.kadikis]

Hi,

Please share the full snmpwalk dump (as an attachment or share it on the cloud)

snmpwalk -v 2c -c public 192.168.88.155 .1
and
snmpwalk -v 2c -c public -On 192.168.88.155 .1

Regards,

[Theolude]

Hi Aigars ans thanks for the support.

The discussion continue here (https://www.zabbix.com/forum/zabbix-...ge-a-snmp-tree) .

In fact the question is how to manage a snmpwalk discovery tree from a root OID, and if some leaf are discovered, return this leafs as item value and finally error message

Xerox error message management is like this. You've a root OID, and only in case of error a leaf with dedicated message is created.
I don't know how to manage that.

Thanks for your help, best regards, Théo