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Problem acknowledgements not work

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  • wpa
    Junior Member
    • Feb 2016
    • 11

    #1

    Problem acknowledgements not work

    Hi to all!

    I have some problem with problem acknowledgement.
    In my case for example i have host monitored by simple TCP ping template (native zabbix version 4.05) all work normally until the host goes down and zabbix appears problem that say host is down.
    I know about this and want to acknowledge this problem. After acknowledge this (i cehcked Acknowledge + Close problem + tried Only selected problem and Selected and all other problems of related triggers) not work. The problem appears after couple minutes again.
    Maybe have suggestions how to resolv this issue?
    Many thanks!
  • zux
    Member
    • Sep 2018
    • 93

    #2
    resolve the problem with the host? As new data comes in, the trigger expression is evaluated again and if true, a new problem is generated. I would suggest to put the host in maintenance.

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    • wpa
      Junior Member
      • Feb 2016
      • 11

      #3
      i think this is not solution, as i say before in my old Production system Zabbix 3.0.25, this works if you cknowledge problem this not apears. I can't put some host in maintenance not good way seems.
      bat anyway thanks for advice maybe someone else have the same case and give some guide....

      Comment

      • zux
        Member
        • Sep 2018
        • 93

        #4
        on version 3.0 it was not possible to close the problem... try to only acknowledge. It's possible to create a filter, to hide acknowledged problems. That way it shouldn't open a new one and the existing one should stay hidden.

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        • wpa
          Junior Member
          • Feb 2016
          • 11

          #5
          Originally posted by zux
          on version 3.0 it was not possible to close the problem... try to only acknowledge. It's possible to create a filter, to hide acknowledged problems. That way it shouldn't open a new one and the existing one should stay hidden.
          Yes Maybe i dont writed correctly at Zabbix 3.0 there is not Problem but Eevent.... but thanks for advice i will llok into documentation about filtering...

          Comment

          • wpa
            Junior Member
            • Feb 2016
            • 11

            #6
            Originally posted by zux
            on version 3.0 it was not possible to close the problem... try to only acknowledge. It's possible to create a filter, to hide acknowledged problems. That way it shouldn't open a new one and the existing one should stay hidden.
            Thank you! only acknowledge works prefetcly. You save may day!

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