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Cisco Interface Data Missing after upgrade to 6.0.15

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  • PatrickR-STI
    Junior Member
    • Jun 2020
    • 12

    #1

    Cisco Interface Data Missing after upgrade to 6.0.15

    After upgrading to 6.0.15, our Cisco interface stats are No Data.

    If we remove the Change per Second preprocessing, data begins to flow but the multiplier seems off as we are now showing a much larger amount of data being reported than what should be.

    Any assistance would be appreciated.
  • Thac01
    Junior Member
    • Apr 2023
    • 1

    #2
    Same problem... no pull data from Cisco Interfaces (only number/float example bit rate) and from a lot of other hosts

    Comment

    • john275
      Junior Member
      • Apr 2023
      • 5

      #3
      I have done a fresh install of 6.0.15, added a couple of Cisco devices and they are showing [no data] for interfaces, if I do a [test] data returns OK

      Comment

      • Spoonman
        Member
        • Aug 2013
        • 45

        #4
        I have a similar problem with missing (blank) interface data, from a Synology NAS.....
        Problem started with update 6.0.14 > 6.0.15
        Zabbix server runs on AlmaLinux 8.7

        Comment

        • PatrickR-STI
          Junior Member
          • Jun 2020
          • 12

          #5
          Originally posted by Spoonman
          I have a similar problem with missing (blank) interface data, from a Synology NAS.....
          Problem started with update 6.0.14 > 6.0.15
          Zabbix server runs on AlmaLinux 8.7
          I installed a fresh copy of 6.0.15 and found that ALL network interfaces showed no data. I was only able to resolve the issue by upgrading to 6.2.

          Comment

          • cyber
            Senior Member
            Zabbix Certified SpecialistZabbix Certified Professional
            • Dec 2006
            • 4807

            #6

            Comment

            • Spoonman
              Member
              • Aug 2013
              • 45

              #7
              Originally posted by PatrickR-STI

              I installed a fresh copy of 6.0.15 and found that ALL network interfaces showed no data. I was only able to resolve the issue by upgrading to 6.2.
              Hm, I prefer to stick to the LTS version (6.0.x).
              Thanks for your reaction!

              Comment

              • PatrickR-STI
                Junior Member
                • Jun 2020
                • 12

                #8
                Originally posted by Spoonman

                Hm, I prefer to stick to the LTS version (6.0.x).
                Thanks for your reaction!
                While I would normally agree, we needed to have our monitoring up before the weekend and this was the only solution that seemed to work.

                Comment

                • Spoonman
                  Member
                  • Aug 2013
                  • 45

                  #9
                  Originally posted by PatrickR-STI

                  While I would normally agree, we needed to have our monitoring up before the weekend and this was the only solution that seemed to work.
                  There is a downgrade option, back to 6.0.14:

                  Comment

                  • PatrickR-STI
                    Junior Member
                    • Jun 2020
                    • 12

                    #10
                    Thank you for the link.

                    Comment

                    • Spoonman
                      Member
                      • Aug 2013
                      • 45

                      #11
                      Originally posted by PatrickR-STI

                      Thank you for the link.

                      Not sure if you can downgrade from a rolling 6.2 version to a 6.0.x LTS version......
                      (you upgraded from 6.0.15 to 6.2).

                      Comment

                      • PatrickR-STI
                        Junior Member
                        • Jun 2020
                        • 12

                        #12
                        Originally posted by Spoonman


                        Not sure if you can downgrade from a rolling 6.2 version to a 6.0.x LTS version......
                        (you upgraded from 6.0.15 to 6.2).
                        Upgrading to 6.2 was always on the roadmap with 6.4 coming out. Just had to do it sooner than we would have liked.

                        Comment

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