zabbix_get [19388]: Check access restrictions in Zabbix agent configuration

[jamesh130]

I'm trying to setup a userparameter on a remote server (not on the same subnet) as my Zabbix server (3.2).

My zabbix server is multihomed, one private and one public.

When I run a zabbix_get command from my zabbix server to my remote server I get the following message:

zabbix_get [19388]: Check access restrictions in Zabbix agent configuration

If I run a zabbix_get command to a server on my private network it works. The problem is only happening on my remote servers,

Thanks in advance

[vesper1978]

AFAIK, zabbix_get will only work on the interface defined in the zabbix_server.conf in the Server variable.

For example if I had 2 interfaces, one is 10.9.253.24 and the other is 174.24.22.10 and in my zabbix_server.conf I have set:

Server=10.9.253.24

Then the zabbix_get command will only be able to reach hosts that the 10.9.253.24 interface can communicate with.

However, if I change the Server variable to:

Server=10.9.253.24,174.24.22.10

I should be able to communicate with hosts that are available on either interface.

[jamesh130]

Thanks for replying Vesper1978

Where is the Server variable in my zabbix_server.conf file?

I've searched the whole file and I can't find a 'Server=' parameter.

I completely agree that since the server is multihomed you need to specify the IP somewhere but I couldn't see where?

Also do you know if there is a hostname setting in the zabbix_server.conf file?

Thanks in advance,

James

[volter]

zabbix_get doesn't care about anything in the server configuration file. The routing decision should become clear when running:

ip route get <target_address>

[jamesh130]

Thanks volter,

Fixed it now

[develo999]

Hi, i know it's a while, but i have server with few interfaces in 192.168.10.9, and i get the error (i am on windows):
zabbix_get.exe [5468]: Check access restrictions in Zabbix agent configuration
how dod you fix it?

[volter]

Well, did you try what I suggested? If so, what was the result and how does it relate to your agent configuration?

[develo999]

Hi,
you mean "ip route get"? what should i test?

[volter]

Yes, that's what I meant because that was obviously the answer to the question that you seem to have.

Please explain what you are trying to do and what your problem is!