Invictadesk
INVICTADesk is a Service Desk solution, built on the ITIL 3 framework with integration into asset and systems management.
INVICTADesk is a Service Desk solution, built on the ITIL 3 framework with integration into asset and systems management.
Vendor and Community integrations are created by third parties and are not verified by Zabbix. Zabbix is not responsible for their functionality or quality.
Zabbix generates alerts and forwards these to Invictadesk. Invictadesk logs a call, notifies and allows to acknowledge the open Zabbix alert from within the context of the call ticket. Alert acknowledgements are visible instantly to Zabbix admins.
