Invictadesk

Invictadesk

INVICTADesk is a Service Desk solution, built on the ITIL 3 framework with integration into asset and systems management.

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From the vendor

1 Published by the vendor or by a Zabbix partner
Receive, analyse and acknowledge alerts from Zabbix in Invictadesk Vendor
www.invictasoftware.com

Zabbix generates alerts and forwards these to Invictadesk. Invictadesk logs a call, notifies and allows to acknowledge the open Zabbix alert from within the context of the call ticket. Alert acknowledgements are visible instantly to Zabbix admins.

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