Invictadesk

INVICTADesk is a Service Desk solution, built on the ITIL 3 framework with integration into asset and systems management.

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Link Source Compatibility Type, Technology Created Updated Rating
Receive, analyse and acknowledge alerts from Zabbix in Invictadesk
Zabbix generates alerts and forwards these to Invictadesk. Invictadesk logs a call, notifies and allows to acknowledge the open Zabbix alert from within the context of the call ticket. Alert acknowledgements are visible instantly to Zabbix admins.
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