System Administrator

Lieu: Zabbix Headquarters, Riga, Latvia

As a part of our team you will:

• Support employee onboarding: prepare and register new devices (macOS/Windows), issue hardware, set up workstations, and ensure connectivity
• Provide technical assistance: assist employees with device configuration, software installation, system access, and network connectivity (Wi-Fi, VPN, etc.)
• Manage user lifecycle operations: create, update, and deactivate user accounts across internal systems
• Track and document hardware, software, and accessories in the IT inventory system
• Escalate more complex issues through the appropriate internal process
• Gradually take on broader responsibilities in internal IT operations and technical ownership

What we expect:

• At least 2 years of hands-on experience in IT support, helpdesk, or a similar technical role
• Familiarity with macOS and Windows environments, including installation, configuration, and maintenance
• Skilled in common IT tasks such as hardware setup, device configuration, and user account management
• Understanding of network components and configurations is an advantage
• Experience with Atlassian tools (e.g., Jira, Bitbucket) is a plus
• Reliable, organized, proactive, and eager to learn within a collaborative team environment
• Proficient in English (reading and writing) for working with documentation, internal systems, and communication tools

What we offer:

• Unique opportunity to work with one of the most widely used monitoring software’s in the world
• Work in international business environment (Zabbix has subsidiary offices in Brazil, France, Japan, Mexico)
• Competitive salary, premium health insurance, loyalty bonus, goodies and various gifts
• Company's courses, training sessions, professional and higher education compensation, conferences
• Various bonuses for young families and employees with children
• The freedom to choose between macOS and Windows, ensuring you have the tools you need to succeed
• Possibility to work in hybrid mode
• Company’s office is easily accessible with public or private transport
• Collaborative, supportive and friendly work environment

Rémunération:

• Monthly salary (gross): 2400.00 to 3200.00 EUR