Trusted by industry leaders
Downtime is unacceptable for essential services. Zabbix ensures service continuity by monitoring national data centers, keeping tabs on healthcare infrastructure, and providing observability into weather stations.
Many government institutions have multiple remote branches. By improving network reliability, Zabbix can support centralized oversight in order to reduce operational costs.
Zabbix can keep tabs on any citizen-facing platform, helping to ensure the availability of public digital services such as online tax filing systems, electronic ID card services, emergency response systems, and smart city platforms.
By tracking virtualization platforms and observing the performance of databases, Zabbix improves uptime, reduces troubleshooting time, and supports capacity planning.
Government facilities make extensive use of sensors and automated systems. Zabbix increases efficiency and helps with resource management by monitoring smart buildings, customs systems, and parking system sensors.
Government agencies typically require periodic compliance and performance reports. By enabling automated uptime/downtime reports, performance trend analysis, and alert logs, Zabbix simplifies audits and ensures transparency.
thanks to being open source and requiring no licensing fees.
and automation that reduce downtime in critical services such as e-tax filing or citizen service portals.
is critical for government, defense, emergency services, and healthcare.
that help agencies meet internal and national cybersecurity policies.
allow Zabbix to integrate with legacy systems and new technologies alike.
thanks to Zabbx’s stability, ability to deploy at scale, and 24/7 reliability.
Zabbix EPI - Enterprise for Public Institutions is Zabbix's program dedicated to public institutions, created to fit monitoring and observability procurement to budgetary realities and the public sector's acquisition procedures.
With Zabbix EPI, the public institution chooses between two service packages, sized according to operational criticality level and investment scale:
The specialized solution for public agencies that need to demonstrate compliance with federal and state regulations and IT security resolutions. Sized for non-complex environments and limited budgets.
The robust solution for public agencies that need full visibility into infrastructure, applications, and user experience at large scale. A robust model, including development hours. Recommended for mission-critical operations.
| EPI Compliance | EPI Observability | |
|---|---|---|
| SLA | 8 × 5 | 24 × 7 |
| Support tickets | 12 / year | Unlimited |
| Initial response time | 4 hours | 2 hours |
| Authorized contacts | 2 | 5 |
| Technical consulting | 8 h / year | 20 h / year |
| Custom development | - | 20 h / year |
| Supported architecture | Standalone | High Availability (HA) |
| Data type | Metrics | Metrics, Traces, and Logs (OpenTelemetry) |
| Event correlation (CEP) | Available, support not included | Available, support included |
| SSO / JIT provisioning | Available, support not included | Available, support included |
| Zabbix Academy seats | 5 | 10 |
| ZCS certifications | 1 | 3 |
| Reference investment | Around $10k / year | Between $50k and $60k / year |
Zabbix EPI service available locally.
Contact our team to learn about availability in your region.
