Confidently meet your SLAs with direct access to the Zabbix global support team.
Over 20 years in business, with a network of more than 250 partners and a presence in over 80 countries.
From your data centers to the cloud and the edge, Zabbix delivers deep visibility across all environments.
500
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1 000
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2 500
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5 000
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10 000
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20 000
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50 000
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无限
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用户支持 | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 |
Zabbix Server和Proxy | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 |
包含的指标 | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 | 无限 |
在线支持 | ||||||||
电话支持 | ||||||||
支持时间 | 8x5 | 8x5 | 8x5 | 24x7 | 24x7 | 24x7 | 24x7 | 24x7 |
初始响应时间 | 8 hours | 8小时 | 8小时 | 4小时 | 4小时 | 4小时 | 4小时 | 2小时 |
远程故障协助排除 | Option | 可选 | 可选 | 可选 | ||||
事件数 | 15 | 25 | 50 | 无限 | 无限 | 无限 | 无限 | 无限 |
ZCU官方培训 | 2 | 3 | 5 | 5 | 7 | 10 | 15 | 20 |
ZCS官方培训 | 1 | 2 | 3 | 5 | 10 | |||
ZCP官方培训 | 1 | 2 | 4 | |||||
ZCE官方培训 | 1 | 1 | ||||||
支持联系人数量 | 2 | 3 | 5 | 5 | 5 | 10 | 15 | 20 |
Technical Account Manager (2h per month) | Option | Option |
Purchasing MSP Technical support is an easy and quick process.
Need help? Reach out to us at [email protected]
MSP support services are provided directly by the Zabbix team in English, Spanish, and Portuguese, with service in many other languages provided by trusted Zabbix partners.
To get the full picture of what Zabbix can offer MSPs, read our comprehensive whitepaper.
All operations, one view. Reduce costs, centralize management, and gain agility with a 360º view of all monitored environments.
Serve hundreds, thousands, or even millions of clients with a single platform and no barriers to growing your MSP.
Zabbix supports high availability for its key components, including native HA for the server component
Deliver dashboards, reports, and alerts that are 100% branded for your MSP. Add more perceived value for your clients.
Our security approach relies on a dedicated team of in-house security experts and robust security policies.
Launch new projects and clients in days, not months. Fast, pain-free onboarding and migration.
You may request upgrade to a higher tier at any time by following this procedure: