Ribbon

Ribbon

Ribbon SBC SWe Core is a cloud-native, software-based Session Border Controller (SBC) that provides secure, scalable, and reliable real-time communication management for service providers and enterprises, offering the same features as hardware SBCs but deployed virtually in data centers or public clouds (AWS, Azure, GCP) for unified communications, SIP trunking, and voice services without hardware limitations.

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This template is for Zabbix version: 7.4
Also available for: 7.0

Source: https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/net/ribbon/ribbon_sbc_edge?at=release/7.4

Ribbon SBC Edge by HTTP

Overview

The Ribbon Session Border Controller Edge (SBC Edge) is a security and interoperability solution for medium-sized businesses and large branch offices.

This template is designed for the effortless deployment of Ribbon SBC Edge monitoring and doesn't require any external scripts.

More details can be found in the official Ribbon documentation:

Requirements

Zabbix version: 7.4 and higher.

Tested versions

This template has been tested on:

  • Ribbon SBC 2000

Configuration

Zabbix should be configured according to the instructions in the Templates out of the box section.

Setup

  1. Create a new user according to REST API requirements.
  2. Create a new host.
  3. Link the template to the host created earlier.
  4. Set the host macros (on the host or template level) required for getting data:
{$RIBBON.URL}
  1. Set the host macros (on the host or template level) with the login and password of the user created earlier:
{$RIBBON.USERNAME}
{$RIBBON.PASSWORD}

Macros used

Name Description Default
{$RIBBON.USERNAME}

Ribbon SBC username.
{$RIBBON.PASSWORD}

Ribbon SBC user password.
{$RIBBON.URL}

Ribbon SBC API IP.
{$RIBBON.PROXY}

Sets the HTTP proxy value. If this macro is empty, then no proxy is used.
{$RIBBON.INTERVAL}

The update interval for the script items that retrieve data from the API. Can be used with context if needed (check the context values in relevant items).

 1m
{$RIBBON.INTERVAL:"get_system_stats"}

The update interval for the script item that retrieve the system stats.

 1m
{$RIBBON.INTERVAL:"get_interface"}

The update interval for the script item that retrieve the interface data.

 1m
{$RIBBON.INTERVAL:"get_fan"}

The update interval for the script item that retrieve the fan data.

 15m
{$RIBBON.INTERVAL:"get_disk"}

The update interval for the script item that retrieve the disk partition data.

 5m
{$RIBBON.INTERVAL:"get_psu"}

The update interval for the script item that retrieve the power supply data.

 5m
{$RIBBON.INTERVAL:"get_dsp_card"}

The update interval for the script item that retrieve the DSP card data.

 5m
{$RIBBON.INTERVAL:"get_sip_server"}

The update interval for the script item that retrieve the SIP server data.

 5m
{$RIBBON.INTERVAL:"get_certificate"}

The update interval for the script item that retrieve the certificate info.

 5m
{$RIBBON.INTERVAL:"get_alarm"}

The update interval for the script item that retrieve the active alarms.

 5m
{$RIBBON.TIMEOUT}

The timeout threshold for the script items that retrieve data from the API.

 60s
{$RIBBON.CPU.UTIL.CRIT}

The threshold of CPU usage in percent.

 90
{$RIBBON.MEMORY.UTIL.CRIT}

The threshold of memory usage in percent.

 90
{$RIBBON.DSP.CARD.CPU.USAGE.CRIT}

The threshold of DSP card CPU usage in percent.

 90
{$RIBBON.TEMP.BOTTOM.MAIN.BOARD.CRIT}

The threshold of temperature on the bottom of the main board in degrees Celsius.

 80
{$RIBBON.TEMP.TOP.MAIN.BOARD.CRIT}

The threshold of temperature on the top of the main board in degrees Celsius.

 80
{$RIBBON.TEMP.CORE.CRIT}

The threshold of core switch temperature in degrees Celsius.

 80
{$RIBBON.TEMP.PSU.CRIT}

The threshold of power supply temperature in degrees Celsius.

 80
{$RIBBON.INTERFACE.DISCOVERY.TYPE.MATCHES}

Sets the regex string of the interface type to be allowed in discovery.

 .*
{$RIBBON.INTERFACE.DISCOVERY.TYPE.NOT_MATCHES}

Sets the regex string of the interface type to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.INTERFACE.DISCOVERY.NAME.MATCHES}

Sets the regex string of the interface name to be allowed in discovery.

 .*
{$RIBBON.INTERFACE.DISCOVERY.NAME.NOT_MATCHES}

Sets the regex string of the interface name to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.DISK.DISCOVERY.TYPE.MATCHES}

Sets the regex string of the disk type to be allowed in discovery.

 .*
{$RIBBON.DISK.DISCOVERY.TYPE.NOT_MATCHES}

Sets the regex string of the disk type to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.DISK.DISCOVERY.NAME.MATCHES}

Sets the regex string of the disk name to be allowed in discovery.

 .*
{$RIBBON.DISK.DISCOVERY.NAME.NOT_MATCHES}

Sets the regex string of the disk name to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.SIP.SERVER.DISCOVERY.NAME.MATCHES}

Sets the regex string of the SIP server name to be allowed in discovery.

 .*
{$RIBBON.SIP.SERVER.DISCOVERY.NAME.NOT_MATCHES}

Sets the regex string of the SIP server name to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.SIP.SIGNAL.GROUP.DISCOVERY.DESCR.MATCHES}

Sets the regex string of the SIP signal group description to be allowed in discovery.

 .*
{$RIBBON.SIP.SIGNAL.GROUP.DISCOVERY.DESCR.NOT_MATCHES}

Sets the regex string of the SIP signal group description to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.CERTIFICATE.DISCOVERY.NAME.MATCHES}

Sets the regex string of the certificate name to be allowed in discovery.

 .*
{$RIBBON.CERTIFICATE.DISCOVERY.NAME.NOT_MATCHES}

Sets the regex string of the certificate name to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.ALARM.DISCOVERY.STATE.MATCHES}

Sets of the alarm state to be allowed in discovery.

 .*
{$RIBBON.ALARM.DISCOVERY.STATE.NOT_MATCHES}

Sets of the alarm state to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.ALARM.DISCOVERY.EVENT.ID.MATCHES}

Sets of the alarm event ID to be allowed in discovery. See the https://publicdoc.rbbn.com/spaces/UXDOC70/pages/122292177/Alarms+and+Events+Reference for possible values.

 .*
{$RIBBON.ALARM.DISCOVERY.EVENT.ID.NOT_MATCHES}

Sets of the alarm event ID to be ignored in discovery.

 CHANGE_IF_NEEDED
{$RIBBON.DISK.USED.MAX}

The threshold of the disk usage in percent.

 90
{$RIBBON.SIP.SERVER.TRANSACTIONS.FAILED.MAX}

The threshold of the SIP server failed transactions.

 100

Items

Name Description Type Key and additional info
Get system stats

Gets the system statistics.

 Script ribbon.system.stats.get
Get interface

Gets the system ethernet port statistics.

 Script ribbon.net.if.get
Get fan

Gets fan data.

 Script ribbon.fan.get
Get disk partition

Gets the system disk partition.

 Script ribbon.disk.get
Get power supply

Gets PSU data.

 Script ribbon.psu.get
Get DSP cards

Gets DSP card data.

 Script ribbon.dsp.card.get
Get SIP servers

Gets SIP server data.

 Script ribbon.sip.server.get
Get SIP Signaling Group

Gets SIP Signaling Group data.

 Script ribbon.sip.signal.group.get
Get certificate info

Gets certificate information.

 Script ribbon.cert.get
Get active alarms

Gets the active alarms.

 Script ribbon.alarm.get
Node name

Sets the DNS host name for the system.

 Dependent item ribbon.system.node.name

Preprocessing

  • JSON Path: $.system.NodeName

  • Discard unchanged with heartbeat: 12h
Serial number

Sets the serial number of the system.

 Dependent item ribbon.system.serial.number

Preprocessing

  • JSON Path: $.system.SerialNumber

  • Discard unchanged with heartbeat: 12h
Status

Indicates the hardware initialization state for this card.

Possible values:

- None

- Card Idle

- Card Detected

- Card Activating

- Card Activated

- Card Remove Requested

- Card Removing

- Card Removed

- Card Downloading

- Card Failed

- Card Disabled Long Loop

- MAX

 Dependent item ribbon.system.status

Preprocessing

  • JSON Path: $.system.Status

  • Discard unchanged with heartbeat: 12h
Memory total

Indicates the amount of RAM available in the system.

 Dependent item ribbon.system.total.memory

Preprocessing

  • JSON Path: $.system.TotalSystemMemory

  • Custom multiplier: 1048576

  • Discard unchanged with heartbeat: 12h
Software base version

Base software version.

 Dependent item ribbon.system.software.base.version

Preprocessing

  • JSON Path: $.system.rt_Software_Base_Version

  • Discard unchanged with heartbeat: 12h
Software base build number

The exact build: machine, time, and date. It should be reported whenever reporting any bug or crash related to the current software.

 Dependent item ribbon.system.software.base.build

Preprocessing

  • JSON Path: $.system.rt_Software_Base_BuildNumber

  • Discard unchanged with heartbeat: 12h
Number of call attempts

Total number of call attempts system-wide since the system came up.

 Dependent item ribbon.number.call.attempts

Preprocessing

  • JSON Path: $.systemcallstats.rt_NumCallAttempts

  • Discard unchanged with heartbeat: 1h
Number of call failed

Total number of failed calls system-wide since the system came up.

 Dependent item ribbon.number.call.failed

Preprocessing

  • JSON Path: $.systemcallstats.rt_NumCallFailed

  • Discard unchanged with heartbeat: 1h
Number of call succeeded

Total number of successful calls system-wide since the system came up.

 Dependent item ribbon.number.call.succeeded

Preprocessing

  • JSON Path: $.systemcallstats.rt_NumCallSucceeded

  • Discard unchanged with heartbeat: 1h
Number of call currently up

Number of currently connected calls system-wide.

 Dependent item ribbon.number.call.currently

Preprocessing

  • JSON Path: $.systemcallstats.rt_NumCallCurrentlyUp
CPU Load average 15m

Average number of processes over the last fifteen minutes waiting to run because the CPU is busy.

 Dependent item ribbon.cpu.load.avg15

Preprocessing

  • JSON Path: $.historicalstatistics.rt_CPULoadAverage15m

  • Custom multiplier: 0.01
CPU Load average 1m

Average number of processes over the last minute waiting to run because the CPU is busy.

 Dependent item ribbon.cpu.load.avg1

Preprocessing

  • JSON Path: $.historicalstatistics.rt_CPULoadAverage1m

  • Custom multiplier: 0.01
CPU Load average 5m

Average number of processes over the last five minutes waiting to run because the CPU is busy.

 Dependent item ribbon.cpu.load.avg5

Preprocessing

  • JSON Path: $.historicalstatistics.rt_CPULoadAverage5m

  • Custom multiplier: 0.01
CPU usage

Average CPU usage in percent.

 Dependent item ribbon.cpu.usage

Preprocessing

  • JSON Path: $.historicalstatistics.rt_CPUUsage
File descriptor usage

Number of file descriptors used by the system.

 Dependent item ribbon.fd.usage

Preprocessing

  • JSON Path: $.historicalstatistics.rt_FDUsage
Memory usage

Average usage of system memory in percent.

 Dependent item ribbon.memory.usage

Preprocessing

  • JSON Path: $.historicalstatistics.rt_MemoryUsage
Temporary partition usage

Percentage of the temporary partition used.

 Dependent item ribbon.tmp.part.usage

Preprocessing

  • JSON Path: $.historicalstatistics.rt_TmpPartUsage
ASM Operating System License Type

The ASM Operating System version that is licensed by the factory.

Possible values:

- Unknown

- Win2008R2

- Win2012R2

- Win2019

 Dependent item ribbon.chassis.asm.license.type

Preprocessing

  • JSON Path: $.chassis.AsmOsLicenseType

  • Discard unchanged with heartbeat: 12h
Chassis Status

Indicates the hardware initialization state for this card.

Possible values:

- None

- Card Idle

- Card Detected

- Card Activating

- Card Activated

- Card Remove Requested

- Card Removing

- Card Removed

- Card Downloading

- Card Failed

- Card Disabled Long Loop

- MAX

 Dependent item ribbon.chassis.status

Preprocessing

  • JSON Path: $.chassis.rt_Status

  • Discard unchanged with heartbeat: 12h
Chassis board bottom temperature

Indicates the temperature on the bottom of the main board in degrees Celsius.

 Dependent item ribbon.chassis.board.bottom.temp

Preprocessing

  • JSON Path: $.chassis.rt_Chassis_BoardBottom_Temp1
Chassis board top temperature

Indicates the temperature on the top of the main board in degrees Celsius.

 Dependent item ribbon.chassis.board.top.temp

Preprocessing

  • JSON Path: $.chassis.rt_Chassis_BoardTop_Temp2
Chassis core switch temperature

Indicates the core switch temperature in degrees Celsius.

 Dependent item ribbon.chassis.core.switch.temp

Preprocessing

  • JSON Path: $.chassis.rt_Chassis_CoreSwitch_Temp
Chassis type

Indicates the hardware or software platform type of the SBC system.

For hardware appliances, identifies whether the device is an SBC1000 or SBC2000.

For software-based deployments (SWe), indicates the virtual or software chassis type.

 Dependent item ribbon.chassis.type

Preprocessing

  • JSON Path: $.chassis.rt_Chassis_Type

  • Discard unchanged with heartbeat: 12h
DNS server 1

Primary DNS server currently in use on the system.

 Dependent item ribbon.system.dns.server1

Preprocessing

  • JSON Path: $.system.rt_DNSServer1IP

  • Discard unchanged with heartbeat: 1h
DNS server 2

Secondary DNS server currently in use on the system.

 Dependent item ribbon.system.dns.server2

Preprocessing

  • JSON Path: $.system.rt_DNSServer2IP

  • Discard unchanged with heartbeat: 1h
License type

Shows the type of license.

0 - No license installed.

1 - Node license is installed.

2 - Base license is installed.

 Dependent item ribbon.license.type

Preprocessing

  • JSON Path: $.license.LicenseType

  • Discard unchanged with heartbeat: 12h
License class

Indicates the version of license format.

0 - This is a v1 or legacy SBC 1000/2000 license.

1 - This is a v2 or legacy SWe Edge license.

2 - This is a v3 or new SWe Edge license.

 Dependent item ribbon.license.class

Preprocessing

  • JSON Path: $.license.LicenseClass

  • Discard unchanged with heartbeat: 12h
SIP Channels licensed

Displays the total number of SIP channel licenses purchased for the system.

 Dependent item ribbon.license.sip.channels

Preprocessing

  • JSON Path: $.license.SIPChannels

  • Discard unchanged with heartbeat: 12h
Available SIP Channels licensed

Displays the total number of SIP Channel licenses currently available for use on the system.

 Dependent item ribbon.license.sip.channels.available

Preprocessing

  • JSON Path: $.license.AvailableSIPCh

  • Discard unchanged with heartbeat: 12h
SIP Registrations licensed

Displays the total number of SIP registration licenses purchased for the system. Deprecated on SWe Edge since SIP registration feature is now free.

 Dependent item ribbon.license.sip.registrations

Preprocessing

  • JSON Path: $.license.SIPRegistrations

    ⛔️Custom on fail: Discard value

  • Discard unchanged with heartbeat: 12h
SIP Registrations available

Displays the total number of SIP registration licenses currently available for use on the system. Deprecated on SWe Edge since SIP registration feature is now free.

 Dependent item ribbon.license.sip.registrations.available

Preprocessing

  • JSON Path: $.license.AvailableSIPReg

    ⛔️Custom on fail: Discard value

  • Discard unchanged with heartbeat: 12h
License expiration date

Shows when the license is due to expire. This attribute is only applicable to the SBC 1000 and 2000.

 Dependent item ribbon.license.expiration.date

Preprocessing

  • JSON Path: $.license.ExpirationDate

    ⛔️Custom on fail: Discard value

  • Discard unchanged with heartbeat: 12h

Triggers

Name Description Expression Severity Dependencies and additional info
Ribbon: System status - Card Failed

The current system status - Card Failed.

 last(/Ribbon SBC Edge by HTTP/ribbon.system.status)=9 Average
Ribbon: High CPU utilization

CPU utilization is too high. The system might be slow to respond.

 min(/Ribbon SBC Edge by HTTP/ribbon.cpu.usage,5m)>{$RIBBON.CPU.UTIL.CRIT} Average
Ribbon: High memory utilization

Memory utilization is too high. The system might be slow to respond.

 min(/Ribbon SBC Edge by HTTP/ribbon.memory.usage,5m)>{$RIBBON.MEMORY.UTIL.CRIT} Average
Ribbon: Chassis status - Card Failed

The current chassis status - Card Failed.

 last(/Ribbon SBC Edge by HTTP/ribbon.chassis.status)=9 Average
Ribbon: Temperature on the bottom of the main board is above critical threshold

This trigger uses temperature the bottom of the main board value.

 avg(/Ribbon SBC Edge by HTTP/ribbon.chassis.board.bottom.temp,5m)>{$RIBBON.TEMP.BOTTOM.MAIN.BOARD.CRIT} High
Ribbon: Temperature on the top of the main board is above critical threshold

This trigger uses temperature of on the top of the main board value.

 avg(/Ribbon SBC Edge by HTTP/ribbon.chassis.board.top.temp,5m)>{$RIBBON.TEMP.TOP.MAIN.BOARD.CRIT} High
Ribbon: Temperature on chassis core switch is above critical threshold

This trigger uses temperature of chassis core switch value.

 avg(/Ribbon SBC Edge by HTTP/ribbon.chassis.core.switch.temp,5m)>{$RIBBON.TEMP.CORE.CRIT} High
Ribbon: DNS server 1 has been changed

The DNS server 1 has been changed. Acknowledge to close the problem manually.

 last(/Ribbon SBC Edge by HTTP/ribbon.system.dns.server1,#1)<>last(/Ribbon SBC Edge by HTTP/ribbon.system.dns.server1,#2) and length(last(/Ribbon SBC Edge by HTTP/ribbon.system.dns.server1))>0 Warning Manual close: Yes
Ribbon: DNS server 2 has been changed

The DNS server 2 has been changed. Acknowledge to close the problem manually.

 last(/Ribbon SBC Edge by HTTP/ribbon.system.dns.server2,#1)<>last(/Ribbon SBC Edge by HTTP/ribbon.system.dns.server2,#2) and length(last(/Ribbon SBC Edge by HTTP/ribbon.system.dns.server2))>0 Warning Manual close: Yes

LLD rule Network interface discovery

Name Description Type Key and additional info
Network interface discovery

Used for discovering system interfaces.

 Dependent item ribbon.net.if.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for Network interface discovery

Name Description Type Key and additional info
Interface [{#INTERFACE.NAME}]: Raw data

Raw data of the interface.

 Dependent item ribbon.net.if.raw.data[{#INTERFACE.ID}]

Preprocessing

  • JSON Path: $.{#INTERFACE.ID}
Interface [{#INTERFACE.NAME}]: Config interface state

Specifies the Administrative State of the resource.

Possible values:

- Disabled

- Enabled

 Dependent item ribbon.net.if.config.state[{#INTERFACE.ID}]

Preprocessing

  • JSON Path: $.ConfigIEState

  • Discard unchanged with heartbeat: 1h
Interface [{#INTERFACE.NAME}]: Operational status

The operational status of the interface.

Possible values:

- Up

- Down

 Dependent item ribbon.net.if.operator.state[{#INTERFACE.ID}]

Preprocessing

  • JSON Path: $.rt_ifOperatorStatus
Interface [{#INTERFACE.NAME}]: Networking mode

Specifies if the port is in switched mode or routed mode.

Possible values:

- Switch

- Route

 Dependent item ribbon.net.if.networking.mode[{#INTERFACE.ID}]

Preprocessing

  • JSON Path: $.ifNetworkingMode

  • Discard unchanged with heartbeat: 12h
Interface [{#INTERFACE.NAME}]: Interface type

Specifies the interface type.

Possible values:

- Ethernet

- VLAN

- QINQ

- BONDED

- BRIDGE

 Dependent item ribbon.net.if.type[{#INTERFACE.ID}]

Preprocessing

  • JSON Path: $.ifType

  • Discard unchanged with heartbeat: 12h
Interface [{#INTERFACE.NAME}]: Bits received

Displays the number of received bits on this port.

 Dependent item ribbon.net.if.in.octets[{#INTERFACE.ID}]

Preprocessing

  • JSON Path: $.rt_ifInOctets

  • Change per second

  • Custom multiplier: 8
Interface [{#INTERFACE.NAME}]: Bits sent

Displays the number of transmitted bits on this port.

 Dependent item ribbon.net.if.out.octets[{#INTERFACE.ID}]

Preprocessing

  • JSON Path: $.rt_ifOutOctets

  • Change per second

  • Custom multiplier: 8
Interface [{#INTERFACE.NAME}]: Speed

An estimate of the interface's current bandwidth in bits per second.

Possible values:

- 10 Mbps

- 100 Mbps

- 1000 Mbps

- Auto

 Dependent item ribbon.net.if.speed[{#INTERFACE.ID}]

Preprocessing

  • JSON Path: $.rt_ifSpeed

  • Discard unchanged with heartbeat: 12h

Trigger prototypes for Network interface discovery

Name Description Expression Severity Dependencies and additional info
Ribbon: Interface [{#INTERFACE.NAME}]: Operational status is DOWN

The operational status of the interface is down.

 last(/Ribbon SBC Edge by HTTP/ribbon.net.if.operator.state[{#INTERFACE.ID}])=1 and last(/Ribbon SBC Edge by HTTP/ribbon.net.if.config.state[{#INTERFACE.ID}])=1 Average

LLD rule Disk partition discovery

Name Description Type Key and additional info
Disk partition discovery

Used for discovering system disk partition.

 Dependent item ribbon.disk.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for Disk partition discovery

Name Description Type Key and additional info
Disk [{#DISK.NAME}]: Raw data

Raw data of the disk partition.

 Dependent item ribbon.disk.raw.data[{#DISK.ID}]

Preprocessing

  • JSON Path: $.{#DISK.ID}
Disk [{#DISK.NAME}]: Type

Identifies the user-friendly physical device holding the partition.

Possible values:

- Configuration

- Logs

- Temp

- Core File

- ASM Module

- Software Update

- Internal Logs

- System

- Others

- Packet Capture Logs

 Dependent item ribbon.disk.type[{#DISK.ID}]

Preprocessing

  • JSON Path: $.rt_PartitionType

  • Discard unchanged with heartbeat: 12h
Disk [{#DISK.NAME}]: Utilization

Amount of memory used by this partition, expressed as a percentage.

 Dependent item ribbon.disk.usage.percent[{#DISK.ID}]

Preprocessing

  • JSON Path: $.rt_CurrentUsage
Disk [{#DISK.NAME}]: Size

Specifies the maximum amount of memory, in bytes available in this partition.

 Dependent item ribbon.disk.size.max[{#DISK.ID}]

Preprocessing

  • JSON Path: $.rt_MaximumSize

  • Discard unchanged with heartbeat: 12h
Disk [{#DISK.NAME}]: Available

Amount of memory in bytes, available for use in the file system.

 Dependent item ribbon.disk.size.available[{#DISK.ID}]

Preprocessing

  • JSON Path: $.rt_MemoryAvailable
Disk [{#DISK.NAME}]: Used

Amount of memory in bytes, used by the existing files in the file system.

 Dependent item ribbon.disk.size.used[{#DISK.ID}]

Preprocessing

  • JSON Path: $.rt_MemoryUsed

Trigger prototypes for Disk partition discovery

Name Description Expression Severity Dependencies and additional info
Ribbon: Disk [{#DISK.NAME}]: Disk space usage is high

Disk space usage is larger than the threshold.

 min(/Ribbon SBC Edge by HTTP/ribbon.disk.usage.percent[{#DISK.ID}],5m)>{$RIBBON.DISK.USED.MAX:"{#DISK.NAME}"} Average

LLD rule Power supply discovery

Name Description Type Key and additional info
Power supply discovery

Used for discovering the power supply.

 Dependent item ribbon.psu.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for Power supply discovery

Name Description Type Key and additional info
PSU [{#PSU.ID}]: Raw data

Raw data for this power supply.

 Dependent item ribbon.psu.raw.data[{#PSU.ID}]

Preprocessing

  • JSON Path: $.{#PSU.ID}
PSU [{#PSU.ID}]: AC input good

Indicates whether the AC power input for this power supply is in a good state.

Possible values:

- False

- True

 Dependent item ribbon.psu.ac.input.good[{#PSU.ID}]

Preprocessing

  • JSON Path: $.ACInputGood

  • Discard unchanged with heartbeat: 3h
PSU [{#PSU.ID}]: Power in

Input power of this power supply in watts.

 Dependent item ribbon.psu.power.in[{#PSU.ID}]

Preprocessing

  • JSON Path: $.PowerIn
PSU [{#PSU.ID}]: Power out

Output power of this power supply in watts.

 Dependent item ribbon.psu.power.out[{#PSU.ID}]

Preprocessing

  • JSON Path: $.PowerOut
PSU [{#PSU.ID}]: Voltage in

Input voltage of this power supply.

 Dependent item ribbon.psu.voltage.in[{#PSU.ID}]

Preprocessing

  • JSON Path: $.VoltageIn
PSU [{#PSU.ID}]: Voltage out

Output voltage of this power supply.

 Dependent item ribbon.psu.voltage.out[{#PSU.ID}]

Preprocessing

  • JSON Path: $.VoltageOut
PSU [{#PSU.ID}]: Current in

Input current of this power supply in amperes.

 Dependent item ribbon.psu.current.in[{#PSU.ID}]

Preprocessing

  • JSON Path: $.CurrentIn
PSU [{#PSU.ID}]: Current out

Output current of this power supply in amperes.

 Dependent item ribbon.psu.current.out[{#PSU.ID}]

Preprocessing

  • JSON Path: $.CurrentOut
PSU [{#PSU.ID}]: Temperature

Temperature of this power supply in degrees Celsius.

 Dependent item ribbon.psu.temp[{#PSU.ID}]

Preprocessing

  • JSON Path: $.Temp
PSU [{#PSU.ID}]: Fan1 speed

The speed of the first fan on this power supply in RPM.

 Dependent item ribbon.psu.fan1.speed[{#PSU.ID}]

Preprocessing

  • JSON Path: $.Fan1_Speed
PSU [{#PSU.ID}]: Fan2 speed

The speed of the second fan on this power supply in RPM.

 Dependent item ribbon.psu.fan2.speed[{#PSU.ID}]

Preprocessing

  • JSON Path: $.Fan2_Speed

Trigger prototypes for Power supply discovery

Name Description Expression Severity Dependencies and additional info
Ribbon: PSU [{#PSU.ID}]: AC input is not OK

The AC power input of the power supply reports a bad state.

 last(/Ribbon SBC Edge by HTTP/ribbon.psu.ac.input.good[{#PSU.ID}]) = 0 Warning Manual close: Yes
Ribbon: PSU [{#PSU.ID}]: Temperature on power supply is above critical threshold

This trigger uses temperature of power supply value.

 avg(/Ribbon SBC Edge by HTTP/ribbon.psu.temp[{#PSU.ID}],5m)>{$RIBBON.TEMP.PSU.CRIT} High

LLD rule Fan discovery

Name Description Type Key and additional info
Fan discovery

Used for discovering fans.

 Dependent item ribbon.fan.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for Fan discovery

Name Description Type Key and additional info
Fan [{#FAN.ID}]: Speed

Indicates the speed of the fan in RPM.

 Dependent item ribbon.fan.speed[{#FAN.ID}]

Preprocessing

  • JSON Path: $.{#FAN.ID}.Fan_Speed

LLD rule DSP card discovery

Name Description Type Key and additional info
DSP card discovery

Used for discovering DSP cards.

 Dependent item ribbon.dsp.card.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for DSP card discovery

Name Description Type Key and additional info
DSP Card [{#DSP.CARD.ID}]: Raw data

Raw data for {#DSP.CARD.ID} DSP card.

 Dependent item ribbon.dsp.card.raw.data[{#DSP.CARD.ID}]

Preprocessing

  • JSON Path: $.{#DSP.CARD.ID}
DSP Card [{#DSP.CARD.ID}]: Status

Indicates the hardware initialization state for this DSP card.

Possible values:

- None

- Card Idle

- Card Detected

- Card Activating

- Card Activated

- Card Remove Requested

- Card Removing

- Card Removed

- Card Downloading

- Card Failed

- Card Disabled Long Loop

- MAX

 Dependent item ribbon.dsp.card.status[{#DSP.CARD.ID}]

Preprocessing

  • JSON Path: $.rt_Status

  • Discard unchanged with heartbeat: 1h
DSP Card [{#DSP.CARD.ID}]: Location

The hardware module's location within the SBC.

Possible values:

- Unknown

- LineCard1

- LineCard2

- DSPCard1

- DSPCard2

- DSPCard3

- DSPCard4

- DSPCard5

- DSPCard6

- BITS_WAN

- SFP

- COMExpress

- Mainboard

- PSU1

- PSU2

- UX1000_Telco_1

- UX1000_Telco_2

- UX1000_Telco_3

- UX1000_Telco_4

- UX1000_Telco_5

- UX1000_Telco_6

- UX1000_DS1_Telco

- UX1000_DS1_WAN

- MAX

 Dependent item ribbon.dsp.card.location[{#DSP.CARD.ID}]

Preprocessing

  • JSON Path: $.rt_Location

  • Discard unchanged with heartbeat: 12h
DSP Card [{#DSP.CARD.ID}]: Available

Identifies whether a DSP Module is installed in this slot.

Possible values:

- False

- True

 Dependent item ribbon.dsp.card.available[{#DSP.CARD.ID}]

Preprocessing

  • JSON Path: $.rt_Available

  • Discard unchanged with heartbeat: 1h
DSP Card [{#DSP.CARD.ID}]: Service status

Indicates the status of the DSP Module

Detected - The module is detected by the SBC software but is not initialized or available for signal processing tasks.

Available - The module is ready for signal processing tasks.

 Dependent item ribbon.dsp.card.service.status[{#DSP.CARD.ID}]

Preprocessing

  • JSON Path: $.rt_ServiceStatus
DSP Card [{#DSP.CARD.ID}]: CPU usage

Indicates the current CPU level for this DSP. Only applicable if the DSP is available.

 Dependent item ribbon.dsp.card.cpu.usage.percent[{#DSP.CARD.ID}]

Preprocessing

  • JSON Path: $.rt_CPUUsage

    ⛔️Custom on fail: Discard value
DSP Card [{#DSP.CARD.ID}]: Channels in use

Indicates the number of channels currently in use on the DSP Module.

 Dependent item ribbon.dsp.card.channels.in.use[{#DSP.CARD.ID}]

Preprocessing

  • JSON Path: $.rt_ChannelsInUse
DSP Card [{#DSP.CARD.ID}]: Updated time

Indicates the time, when this DSP reported it's CPU usage.

 Dependent item ribbon.dsp.card.updated.time[{#DSP.CARD.ID}]

Preprocessing

  • JSON Path: $.rt_UpdatedTime

Trigger prototypes for DSP card discovery

Name Description Expression Severity Dependencies and additional info
Ribbon: DSP Card [{#DSP.CARD.ID}]: Status is FAILED

The DSP card status is failed.

 last(/Ribbon SBC Edge by HTTP/ribbon.dsp.card.status[{#DSP.CARD.ID}])=9 High
Ribbon: DSP Card [{#DSP.CARD.ID}]: Service status is Detected

The DSP card service status is Detected.

 last(/Ribbon SBC Edge by HTTP/ribbon.dsp.card.service.status[{#DSP.CARD.ID}])=0 Warning
Ribbon: DSP Card [{#DSP.CARD.ID}]: CPU usage is high

The DSP card CPU usage is higher than the threshold.

 avg(/Ribbon SBC Edge by HTTP/ribbon.dsp.card.cpu.usage.percent[{#DSP.CARD.ID}],15m)>{$RIBBON.DSP.CARD.CPU.USAGE.CRIT:"{#DSP.CARD.ID}"} Average

LLD rule SIP server discovery

Name Description Type Key and additional info
SIP server discovery

Used for discovering SIP servers.

 Dependent item ribbon.sip.server.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for SIP server discovery

Name Description Type Key and additional info
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Raw data

Raw data for this SIP server.

 Dependent item ribbon.sip.server.raw.data[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.{#SIP.SERVER.ID}.metrics
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Status

Indicates the status of the SIP server.

 Dependent item ribbon.sip.server.status[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.rt_ServerStatus

  • Discard unchanged with heartbeat: 1h
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Uptime

Displays the time for which the server was functioning and responding to SIP Options.

 Dependent item ribbon.sip.server.uptime[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.rt_UpTime
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Downtime

Displays the time for which server was down due to not responding to options request or dns failures.

 Dependent item ribbon.sip.server.downtime[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.rt_DownTime
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Host

Specifies the IP address or FQDN where this Signaling Group sends SIP messages. If an FQDN is configured all the associated servers are included and used according to the server selection configuration element.

 Dependent item ribbon.sip.server.host[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.Host

  • Discard unchanged with heartbeat: 3h
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Port

Specifies the port number to send SIP messages.

 Dependent item ribbon.sip.server.port[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.Port

  • Discard unchanged with heartbeat: 3h
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Type

Specifies the method to use to lookup SIP servers

eConventionalSrvr - A configured server entry defined by IP or FQDN.

eSrvRecordTemplateSrvr - This is not an actual server but a template which will populate the server(s) once the SRV Query gets a response from DNS.

eSrvRecordSrvr- The actual server created after SRV Query."

 Dependent item ribbon.sip.server.type[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.ServerType

  • Discard unchanged with heartbeat: 3h
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Transactions

Displays the number of SBC client transactions with the server.

 Dependent item ribbon.sip.server.transactions[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.rt_Transactions
SIP Server [{#SIP.SERVER.NAME}]:[{#SIP.SERVER.DESCR}]: Transactions failed

Displays the number of failed SBC client transactions with the server.

 Dependent item ribbon.sip.server.transactions.failed[{#SIP.SERVER.NAME}]

Preprocessing

  • JSON Path: $.rt_TransactionFalures

Trigger prototypes for SIP server discovery

Name Description Expression Severity Dependencies and additional info
Ribbon: SIP Server [{#SIP.SERVER.NAME}]: Failed transactions are high

The number of failed transactions is higher than the threshold.

 last(/Ribbon SBC Edge by HTTP/ribbon.sip.server.transactions.failed[{#SIP.SERVER.NAME}])>{$RIBBON.SIP.SERVER.TRANSACTIONS.FAILED.MAX:"{#SIP.SERVER.NAME}"} Average

LLD rule SIP signal group discovery

Name Description Type Key and additional info
SIP signal group discovery

Used for discovering SIP signal groups.

 Dependent item ribbon.sip.signal.group.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for SIP signal group discovery

Name Description Type Key and additional info
SIP Signal Group [{#SIP.SIGNAL.GROUP.DESCR}]: Raw data

Raw data for this SIP signal group.

 Dependent item ribbon.sip.signal.group.raw.data[{#SIP.SIGNAL.GROUP.ID}]

Preprocessing

  • JSON Path: $.{#SIP.SIGNAL.GROUP.ID}
SIP Signal Group [{#SIP.SIGNAL.GROUP.DESCR}]: Type

Provides the signaling type of the signaling group.

Possible values:

- sgISDN

- sgSIP

- sgCAS

 Dependent item ribbon.sip.signal.group.type[{#SIP.SIGNAL.GROUP.ID}]

Preprocessing

  • JSON Path: $.rt_Type

  • Discard unchanged with heartbeat: 1h
SIP Signal Group [{#SIP.SIGNAL.GROUP.DESCR}]: Status

Provides the runtime operational status of the signaling group.

Possible values:

- sgsUP

- sgsDOWN

- sgsUpDraining

- sgsUpDrained

- sgsUpPeersDown

- sgsNONE_EXISTS

 Dependent item ribbon.sip.signal.group.status[{#SIP.SIGNAL.GROUP.ID}]

Preprocessing

  • JSON Path: $.rt_Status

  • Discard unchanged with heartbeat: 1h
SIP Signal Group [{#SIP.SIGNAL.GROUP.DESCR}]: Number of channels

Provides the number of channels currently provisioned on this signaling group.

 Dependent item ribbon.sip.signal.group.number.of.channels[{#SIP.SIGNAL.GROUP.ID}]

Preprocessing

  • JSON Path: $.rt_NumberOfChannels

Trigger prototypes for SIP signal group discovery

Name Description Expression Severity Dependencies and additional info
Ribbon: SIP Signal Group [{#SIP.SIGNAL.GROUP.DESCR}]: Status is DOWN

The SIP signaling group status is down.

 last(/Ribbon SBC Edge by HTTP/ribbon.sip.signal.group.status[{#SIP.SIGNAL.GROUP.ID}])=1 Warning

LLD rule Certificate discovery

Name Description Type Key and additional info
Certificate discovery

Used for discovering certificates.

 Dependent item ribbon.cert.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for Certificate discovery

Name Description Type Key and additional info
Certificate [{#CERT.NAME}]: Raw data

Raw data for "{#CERT.NAME}" certificate.

 Dependent item ribbon.cert.status.raw.data[{#CERT.ID}]

Preprocessing

  • JSON Path: $.{#CERT.ID}

  • Discard unchanged with heartbeat: 1h
Certificate [{#CERT.NAME}]: Valid until

Indicates the expiration date of this certificate.

 Dependent item ribbon.cert.status.valid.until[{#CERT.ID}]

Preprocessing

  • JSON Path: $.CertEndDateEpoch
Certificate [{#CERT.NAME}]: Status

Displays the status of the certificate validation and verification against the trusted CA.

 Dependent item ribbon.cert.status[{#CERT.ID}]

Preprocessing

  • JSON Path: $.CertVerifyStatus

Trigger prototypes for Certificate discovery

Name Description Expression Severity Dependencies and additional info
Ribbon: Certificate [{#CERT.NAME}]: Status in not OK

The certificate status is not OK.

 last(/Ribbon SBC Edge by HTTP/ribbon.cert.status[{#CERT.ID}])<>"OK" High

LLD rule Alarm discovery

Name Description Type Key and additional info
Alarm discovery

Used for discovering active alarms.

 Dependent item ribbon.alarm.discovery

Preprocessing

  • JavaScript: The text is too long. Please see the template.

  • Discard unchanged with heartbeat: 1h

Item prototypes for Alarm discovery

Name Description Type Key and additional info
Alarm [{#ALARM.EVENT.ID}.{#ALARM.EVENT.SUB.ID}]: Source: [{#ALARM.SOURCE}]: Severity

Severity of {#ALARM.CONDITION} event.

 Dependent item ribbon.alarm.severity[{#ALARM.ID}]

Preprocessing

  • JSON Path: $.{#ALARM.ID}.aSeverity

Trigger prototypes for Alarm discovery

Name Description Expression Severity Dependencies and additional info
Ribbon: Alarm [{#ALARM.EVENT.ID}.{#ALARM.EVENT.SUB.ID}]: Source: [{#ALARM.SOURCE}]: Severity is critical

The alarm {#ALARM.CONDITION} severity is critical.

 last(/Ribbon SBC Edge by HTTP/ribbon.alarm.severity[{#ALARM.ID}])=4 High Manual close: Yes
Ribbon: Alarm [{#ALARM.EVENT.ID}.{#ALARM.EVENT.SUB.ID}]: Source: [{#ALARM.SOURCE}]: Severity is major

The alarm {#ALARM.CONDITION} severity is major.

 last(/Ribbon SBC Edge by HTTP/ribbon.alarm.severity[{#ALARM.ID}])=3 Average Manual close: Yes
Ribbon: Alarm [{#ALARM.EVENT.ID}.{#ALARM.EVENT.SUB.ID}]: Source: [{#ALARM.SOURCE}]: Severity is minor

The alarm {#ALARM.CONDITION} severity is minor.

 last(/Ribbon SBC Edge by HTTP/ribbon.alarm.severity[{#ALARM.ID}])=2 Warning Manual close: Yes

Feedback

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