Zabbix Documentation 4.2

2.23.04.04.2 (current)In development:4.4 (devel)Unsupported:1.82.02.43.23.4

User Tools

Site Tools


manual:acknowledges

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
manual:acknowledges [2019/06/13 09:20]
martins-v some rewording
manual:acknowledges [2019/08/15 11:38] (current)
martins-v more precise wording
Line 52: Line 52:
 |//​Scope// ​   |Define the scope of such actions as changing severity, acknowledging or manually closing problems:\\ **Only selected problem** - will affect this event only\\ **Selected and all other problems of related triggers** - in case of acknowledgement/​closing problem, will affect this event and all other problems that are not acknowledged/​closed so far. If the scope contains problems already acknowledged or closed, these problems will not be acknowledged/​closed repeatedly. On the other hand, the number of message and severity change operations are not limited. ​ | |//​Scope// ​   |Define the scope of such actions as changing severity, acknowledging or manually closing problems:\\ **Only selected problem** - will affect this event only\\ **Selected and all other problems of related triggers** - in case of acknowledgement/​closing problem, will affect this event and all other problems that are not acknowledged/​closed so far. If the scope contains problems already acknowledged or closed, these problems will not be acknowledged/​closed repeatedly. On the other hand, the number of message and severity change operations are not limited. ​ |
 |//Change severity// ​ |Mark the checkbox and click on the severity button to update problem severity.\\ Read-write permissions to all corresponding triggers are required. ​ | |//Change severity// ​ |Mark the checkbox and click on the severity button to update problem severity.\\ Read-write permissions to all corresponding triggers are required. ​ |
-|//​Acknowledge// ​     |Mark the checkbox to acknowledge the problem.\\ This option is disabled ​for already acknowledged ​problemsso it is not possible to add another acknowledgement (it is possible to add another comment though). ​ | +|//​Acknowledge// ​     |Mark the checkbox to acknowledge the problem.\\ This option is disabled ​if all selected problems are already acknowledged. If at least one is unacknowledgedthe option is available and in this case it will be possible to acknowledge only the unacknowledged problem(s).\\ It is not possible to add another acknowledgement ​for an already acknowledged ​ problem ​(it is possible to add another comment though). ​ | 
-|//Close problem// ​  |Mark the checkbox to manually close the problem.\\ Read-write permissions to all corresponding triggers are required.\\ ​Closing ​a problem in this way is possible if the //Allow manual close// option ​is checked in [[:​manual/​config/​triggers/​trigger|trigger configuration]] for each selected problem. If at least one problem ​is not manually closeable, the checkbox ​is disabled. ​ |+|//Close problem// ​  |Mark the checkbox to manually close the problem.\\ Read-write permissions to all corresponding triggers are required.\\ ​Since Zabbix 4.2.6, the checkbox for closing a problem is available if the //Allow manual close// option is checked in [[:​manual/​config/​triggers/​trigger|trigger configuration]] for at least one of the selected problems. Only those problems will be closed that are allowed to be closed when clicking on //​Update//​.\\ If no problem is manually closeable, the checkbox is disabled.\\ Already closed problems will not be closed repeatedly.\\ Before Zabbix 4.2.6, closing ​a problem in this way was possible if the //Allow manual close// option ​was checked in [[:​manual/​config/​triggers/​trigger|trigger configuration]] for each selected problem. If at least one problem ​was not manually closeable, the checkbox ​was disabled. ​ |
  
 === Display === === Display ===