object event.acknowledge(object/array parameters)
This method allows to update events. Following update actions can be performed:
Only trigger events can be updated.
Only problem events can be updated.
Read/Write rights for trigger are required to close the event or to change event's severity.
To close an event, manual close should be allowed in the trigger.
This method is available to users of any type. Permissions to call the method can be revoked in user role settings. See User roles for more information.
(object/array) Parameters containing the IDs of the events and update operations that should be performed.
|string/object||IDs of the events to acknowledge.|
|integer||Event update action(s). This is bitmask field, any combination of values is acceptable.
1 - close problem;
2 - acknowledge event;
4 - add message;
8 - change severity;
16 - unacknowledge event.
|message||string||Text of the message.
Required, if action contains 'add message' flag.
|severity||integer||New severity for events.
Required, if action contains 'change severity' flag.
0 - not classified;
1 - information;
2 - warning;
3 - average;
4 - high;
5 - disaster.
(object) Returns an object containing the IDs of the updated events under the
Acknowledge a single event and leave a message.
Change severity for multiple events and leave a message.
CEvent::acknowledge() in ui/include/classes/api/services/CEvent.php.