Senior System and Network Administrator

Location: Zabbix Headquarters, Riga, Latvia

As a part of our team you will:

• Lead and mentor a small team of system administrators. Help build an ownership and accountability culture
• Design, implement, and maintain core infrastructure: servers (mostly Linux), network (LAN/WAN, switches, firewalls), and cloud services
• Drive maturity: introduce clear processes for change management, incident response, task prioritization, onboarding/offboarding, and documentation. Partner with management to define and execute an IT operations roadmap, covering support services, infrastructure improvements, tooling strategy, and third-party vendors, ensuring both short and long-term organizational needs are met
• Maintain and improve network security and performance, including firewalls, access control, log monitoring, patching, and auditing
• Support endpoint management: provisioning, updates, OS configuration (Linux, macOS, Windows), MDM where applicable
• Collaborate with cross-functional teams (development, cybersecurity, customer support, etc.) to align IT practices with business needs
• Coordinate infrastructure projects and serve as the bridge between strategic goals and daily operations
• Evaluate new tools, vendors, and automation opportunities (ITAM, CMDB, backup, password management, etc.)
• Support hybrid infrastructure: assist in integrating cloud services (AWS, Azure, etc.) with on-prem components
• Manage and provide technical support to end-users and assist with resolving technical issues
• Maintain clear and up-to-date technical documentation and procedures

What we expect:

• Higher education in computer science (or related area)
• Working experience in a similar position 5+ years with team coordination or senior/lead experience
• Strong knowledge of Linux systems (Ubuntu, RHEL, or similar); working knowledge of Windows/macOS environments
• Good understanding of networking fundamentals: routing, switching, VPN, firewalls, VLANs
• Experience administering the Microsoft 365 ecosystem, including familiarity with device management and Zero Trust principles
• Understanding of Active Directory structures and the ability to manage GPOs and user permissions
• Familiarity with Atlassian products - such as user and group management and permissions - is also expected
• Experience with automation/configuration tools is a plus: Ansible, Terraform, or similar
• Experience with Git, CI/CD environments and monitoring tools is a plus
• Strong troubleshooting skills and a structured, methodical mindset
• Responsible, self-organized, and process-driven
• Very good knowledge of technical English

What we offer:

• Unique opportunity to work with one of the most widely used monitoring software’s in the world
• Work in international business environment (Zabbix has subsidiary offices in Japan, Brazil, Mexico)
• Competitive salary, premium health insurance, loyalty bonus, goodies and various gifts
• Company's courses, training sessions, professional and higher education compensation, conferences
• Various bonuses for young families and employees with children
• The freedom to choose between macOS and Windows, ensuring you have the tools you need to succeed
• Possibility to work in hybrid mode
• Company’s office is easily accessible with public transport or private car. Car and bicycle parking for free
• Collaborative, supportive and friendly work environment

Compensation:

• Monthly salary (gross): 3600.00 to 3900.00 EUR