How MakeMyTrip Monitors Its Large-Scale E-Commerce Website

An online travel company, MakeMyTrip, uses Zabbix to monitor their hybrid infrastructure in cooperation with other tools like OpenTSDB, Kafka, Elasticsearch and Grafana. Zabbix is in charge of generating alerts and keeping MakeMyTrip up to date with the status of virtual machines, datacenters, private and public clouds.

MakeMyTrip, an online travel company, talks about their monitoring philosophy and setup in a series of articles. The hybrid infrastructure is monitored across the stack by mostly open source tools.

The first two articles cover system, network and application monitoring, and some insights into the monitoring pipeline itself. MakeMyTrip's infrastructure is spread out over datacenters, public and private clouds and comprise both bare metal as well as virtual machines. The key tools are Zabbix for alerting, a 6-stage pipeline for collecting, aggregating and storing metrics built out of open source tools like OpenTSDB, Kafka, Elasticsearch and Grafana along with some home grown ones.

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Makemytrip Inc.

Makemytrip Inc. is an Indian online travel company founded in 2000. Headquartered in Gurgaon, Haryana, the company provides online travel services including flight tickets, domestic and international holiday packages, hotel reservations, rail and bus tickets, etc. The company has been recognized as one of India's good travel portals. The company also operates through 65 retail stores across 50 cities in India, along with offices in New York City and Sydney. Makemytrip holds close to 25% market share of the OTA hotel booking segment.

Head office:
Gurgaon, Haryana, India
(March 2014)
US$255.37 Million

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