Artificial Intelligence and Observability marked the close of the first day of Zabbix Conference Latam 2026
Friday, May 29 – The first day of Zabbix Conference Latam 2026 concluded with an intense agenda of technical presentations and success stories focused on enterprise monitoring and observability.
The event brought together more than 350 participants in São Paulo, representing over 170 companies from nine countries, establishing itself as the most relevant open-source monitoring and observability event in Latin America.
Experts from leading companies shared experiences on how organizations are modernizing their IT operations through more integrated, automated, and intelligent platforms.
SUSE: Zabbix and Rancher: Simplifying Kubernetes Environment Monitoring
Andre Silva, Sales Specialist at SUSE Brazil, delivered a presentation explaining how Rancher simplified the creation and management of Kubernetes clusters through operational best practices, and how Zabbix leveraged this standardization to provide more efficient monitoring.
The session highlighted how Zabbix delivered visibility and alerts across infrastructure and workloads, while Rancher expanded observability capabilities. It also addressed the use of artificial intelligence through “Liz,” a tool designed to identify root causes and accelerate incident resolution, moving operations closer to more autonomous and intelligent models.
Selbetti: Integrated Visibility with Zabbix
Another standout case was presented by Lisandro Fraga, Monitoring and Observability Consultant at Selbetti Brazil and Master sponsor of Zabbix Conference 2026, in the session “How Zabbix Elevated Monitoring and Observability at Selbetti.”
During his talk, he explained how the company consolidated different tools into Zabbix to build an integrated and reliable view of its operations. This strategy enabled the connection between technical data and business metrics, reduced blind spots, and improved operational predictability.
He also emphasized that automation and increased visibility enabled scalability and strengthened strategic initiatives related to FinOps and SOC, boosting efficiency and organizational resilience.
JLCP: Accessibility as Part of Operational Efficiency
Technological inclusion was also part of the day’s agenda through the session “Observability and Accessibility: Integrating Assistive Technologies with Zabbix,” presented by Lara Xavier, Senior DevOps and observability specialist at JLCP Brazil.
She discussed how traditional monitoring models rely on visual dashboards that can exclude visually impaired individuals. To address this, the project integrated Zabbix with tactile and audio devices through automation capable of translating alerts into sensory signals.
This initiative reduced response time, lowered operators’ cognitive load, and promoted more effective inclusion in technical operations environments.
T-Systems Brazil: Modernizing SAP Monitoring
Ricardo Kissu, Head of Public Cloud & SRE at T-Systems Brazil, presented the case “How T-Systems Brazil Modernized SAP Monitoring Across Its Entire Client Base with Zabbix.”
The session demonstrated how the company transformed a fragmented and high-cost ecosystem—previously based on traditional tools such as BMC Patrol and Micro Focus SiteScope—into a centralized, automation-driven platform using Zabbix and AIOps practices.
This modernization reduced operational costs, increased visibility into SAP environments, and significantly accelerated incident response, highlighting the benefits of a modern observability strategy.
Spanish Sessions Highlighted the Role of AI and Strategic Monitoring
In the Spanish sessions, Carlos Ortega, Director of Engineering, and Ricardo Pinto, Commercial Director at Imagunet Colombia, presented the session “AI Applied to Operational Optimization in Zabbix.”
The speakers emphasized that today’s main challenge is not the technology itself but operational friction caused by alert overload, manual event correlation, and navigation complexity.
Their proposal integrated artificial intelligence to reduce operational noise, optimize thresholds, intelligently correlate events, and incorporate a virtual assistant capable of interacting with Zabbix through natural language.
Meanwhile, Gustavo Guido, Director at Custos Monitoring Uruguay, and Leandro Pellegrino, Head of Monitoring and Observability at BIND Argentina, presented the case “When Monitoring Speaks the Language of Business.”
Their presentation explained how the Argentine fintech ecosystem evolved from reactive monitoring to a proactive model through the integration of Zabbix and Grafana to generate real-time operational intelligence.
Thanks to strategic dashboards and intelligent alerts, the organization reduced incident detection time from 15 minutes to just 2 minutes, improving SLAs and preventing operational losses.
With an agenda focused on innovation, automation, and enterprise observability, the first day of Zabbix Conference Latam 2026 confirmed the growth of the open-source ecosystem in the region and the strategic role that observability is playing in Latin American organizations.
About Zabbix
Zabbix is a multinational company with presence in several countries, specializing in the development of open-source enterprise monitoring and observability solutions for networks, applications, and cloud environments. With a global user base and a strong partner network, the company offers professional technical subscriptions, certifications, official training, and specialized consulting services. It also develops and markets Zabbix Cloud, a powerful, fully managed SaaS solution that integrates Zabbix capabilities in the cloud with high scalability and ease of use.
About Zabbix
Zabbix is the company behind the development of Zabbix software, a 100% open-source platform for real-time data collection, analysis, and monitoring that supports businesses of all sizes and sectors, expanding beyond technological infrastructure. Operating since 2005, the company's headquarters are in Latvia, with offices in the United States, Japan, and Latin America, headquartered in Porto Alegre, and a distributor in China.
With a global presence, Zabbix serves clients such as government institutions and some of the world's largest telecommunications, financial, education, retail, and healthcare companies. Its services include consulting, 24/7 subscription, and multi-level professional training. The company recently launched Zabbix Cloud, offering a cloud-based monitoring solution that facilitates implementation and management for businesses seeking greater agility and efficiency. Zabbix has been operating in Latin America since September 2020, serving all countries in the region.
To learn more: www.zabbix.com