Zabbix Subscription Pricing

Select your subscription

Security and stability come standard

Every Zabbix subscription includes defined response SLAs, direct access to Zabbix experts, long-term maintenance assurance, and 5 years of guaranteed security fixes.

No license fees. No growth tax.

Zabbix open source software has no license fee. Subscription pricing is based on response coverage, access, and commitments. Unlimited hosts, devices and applications. Unlimited users, metrics and alerts.

Silver

€ 242 /month

billed annually

Gold

From € 659 /month

billed annually

Distributed monitoring
Online education

Platinum

Custom

Distributed monitoring
Online education

Best value

Enterprise

Custom

Distributed monitoring
Online education
High availability
Unlimited deployments
Hands-on assistance

Global

Custom

Distributed monitoring
Online education
High availability
Unlimited deployments
Hands-on assistance
Multiple legal entities

Are you an MSP? Explore MSP options →

Included features by subscription

Supported features

	Silver	Gold	Platinum	Enterprise	Global
Single Sign-On
Monitored devices and metrics	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Supported Zabbix proxies	-	Priced per proxy	Priced per proxy	Unlimited	Unlimited
Native HA	-	Optional	Optional
Multiple legal entities	-	-	-	-

Operational assurance

	Silver	Gold	Platinum	Enterprise	Global
Online support
Phone support	-	-	-
Number of support cases	8	Unlimited	Unlimited	Unlimited	Unlimited
Support availability	8 x 5	8 x 5	24 x 7	24 x 7	24 x 7
Initial response time (max)	1 day	4 hours	4 hours	4 hours	2 hours
Emergency response time	-	-	2 hours	1.5 hours	1 hour
Support contacts	1	2	3	7	20

Expert services

	Silver	Gold	Platinum	Enterprise	Global
Assigned Customer Success Manager	-
Remote troubleshooting	-
Performance tuning	-	-
Environment review	-	-	-
Upgrades by Zabbix team	-	-	-
Remote consultancy hours	-	-	-	40 hours	80 hours

Strategic extras and training

	Silver	Gold	Platinum	Enterprise	Global
Zabbix academy	-
Tier 1 Zabbix Online Training Vouchers	-	-	5	30	100
Tier 2 Zabbix Online Training Vouchers	-	-	1	10	30
Zabbix Summit full ticket	-	-	-	1	3
Annual Q&A session with Product owners team	-	-	-
Integration service, days	-	-	-	-	20

Why choose Zabbix

A single platform for open-source monitoring and observability across infrastructure, applications, and networks - with a predictable subscription model and the flexibility to operate it your way.

Unified visibility

Monitor infrastructure, networks, applications, and services in one platform.

Predictable cost

Keep budgeting simple with a fixed subscription cost and no license-based pricing complexity.

Scale without lock-in

Scale your environment without per-node, per-metric, or per-sensor pricing, forced bundles, or vendor lock-in.

Open deployment flexibility

Deploy Zabbix in your own environment with the control, customization, and integration freedom your team needs.

Enterprise-backed confidence

Run Zabbix with expert guidance, training, and professional services available from the Zabbix team and certified partners.

Spot issues before they escalate

Built-in anomaly detection and analytics help surface problems earlier and reduce unplanned downtime.

Trusted by

What our customers say

T-Systems adopted Zabbix as its central monitoring platform to consolidate its operations and advance its managed services provider (MSP) model, consolidating the monitoring of more than 50 customers in a unified environment.

I’ve been using Zabbix for the last four years and the support has been excellent. I interact a lot with the Zabbix team and their support is always on time.

Sreedhar Kakade
Director at Nimbus Services Pte Ltd, Singapore

Common questions

If Zabbix is open source and free, what exactly am I paying for?: Zabbix software is and always will be free to download, deploy, and use — with no license fees, no device limits, and no feature gates. A subscription gives you something different: contractual SLA guarantees on response times, direct access to the engineering team that builds Zabbix, long-term maintenance of the version you run, and 5 years of guaranteed security patches. Think of it as operational assurance — you run the software, and we make sure you're never stuck alone when something goes wrong.
Do I need a subscription to use Zabbix?: No. You can run Zabbix in production without any subscription. Thousands of organizations do. A subscription becomes valuable when your monitoring is business-critical and you need guaranteed response times, expert help, and long-term maintenance commitments. If a 4-hour outage would cost your business more than a subscription, it's probably time to talk to us.
How is the quote calculated? What drives the price?: Pricing is based on your support coverage requirements, not on how many devices or metrics you monitor. The key factors are: which subscription you choose, how many Zabbix servers and proxies need to be covered (unlimited on Enterprise and Global), whether you need 8x5 or 24x7 availability, and how many team members need direct support access. Request a quote and we'll scope it to your environment within one business day.
Can I upgrade my subscription mid-contract?: Yes. If your needs grow — for example, you add distributed proxies, need 24x7 coverage, or want faster response SLAs — you can upgrade at any time. We'll prorate the difference for the remaining term. Contact your Customer Success Manager or reach out to sales to adjust your plan.
What happens if my subscription expires? Does Zabbix stop working?: No. Zabbix is open-source software and will continue to operate normally regardless of your subscription status. What you lose is access to the support ticketing system, response-time guarantees, security patch commitments, and expert services. Your monitoring keeps running — but you're on your own for troubleshooting and maintenance.
We have offices in multiple countries under different legal entities. Which subscription do we need?: If your subscription needs to cover more than one legal entity — such as subsidiaries, branches, or parent companies — you'll need the Global subscription. All other subscriptions are scoped to a single legal entity. Global also includes unlimited server and proxy coverage, 24x7 support with a 1-hour emergency response, and up to 20 support contacts, which makes it practical for distributed multinational businesses.
How does Zabbix Cloud relate to subscriptions? Do I need both?: They serve different purposes and can be combined. Zabbix Cloud is a hosted deployment option — we run and maintain the infrastructure so you don't have to. A subscription provides operational assurance: SLA-backed support, guaranteed response times, and expert access. If you self-host Zabbix, a subscription gives you a safety net. If you use Zabbix Cloud, adding a subscription gives you contractual response commitments on top of the managed service.

Other ways to work with Zabbix

Zabbix Cloud

Managed monitoring. From €50/month.

Fast start for teams who want hosted operations.

Explore Cloud

MSP

Built for providers managing many customer environments.

MSP tiers from 500 to 100,000 monitored targets.

MSP options

Professional Services

A wide range of professional services designed to fit your unique requirements.

Consulting, integration, migration, upgrades, and custom development from Zabbix experts.

Explore services

Secure observability assurance with Zabbix as your trusted partner.

Combine open-source flexibility with vendor-backed response commitments to protect SLAs and business continuity.

Zabbix 7.4 - Less work. More depth.

Try Zabbix Cloud with a free trial

Zabbix Academy is launched!

Become a Zabbix Partner

Zabbix Academy is launched!

Join our global team!

Run Zabbix with confidence

Select your subscription

Security and stability come standard

No license fees. No growth tax.

Included features by subscription

Why choose Zabbix

Unified visibility

Predictable cost

Scale without lock-in

Open deployment flexibility

Enterprise-backed confidence

Spot issues before they escalate

Trusted by

What our customers say

T-Systems adopted Zabbix as its central monitoring platform to consolidate its operations and advance its managed services provider (MSP) model, consolidating the monitoring of more than 50 customers in a unified environment.

I’ve been using Zabbix for the last four years and the support has been excellent. I interact a lot with the Zabbix team and their support is always on time.

Common questions

Other ways to work with Zabbix

Zabbix Cloud

MSP

Professional Services

Secure observability assurance with Zabbix as your trusted partner.

Zabbix 7.4 - Less work. More depth.

Try Zabbix Cloud with a free trial

Zabbix Academy is launched!

Become a Zabbix Partner

Zabbix Academy is launched!

Join our global team!

Run Zabbix with confidence

Select your subscription

Security and stability come standard

No license fees. No growth tax.

Get a quote

Thank You!

Your request is well received.

Included features by subscription

Why choose Zabbix

Unified visibility

Predictable cost

Scale without lock-in

Open deployment flexibility

Enterprise-backed confidence

Spot issues before they escalate

Trusted by

What our customers say

T-Systems adopted Zabbix as its central monitoring platform to consolidate its operations and advance its managed services provider (MSP) model, consolidating the monitoring of more than 50 customers in a unified environment.

I’ve been using Zabbix for the last four years and the support has been excellent. I interact a lot with the Zabbix team and their support is always on time.

Common questions

SUBSCRIPTIONS_TERMS_MODAL_TITLE

Other ways to work with Zabbix

Zabbix Cloud

MSP

Professional Services

Secure observability assurance with Zabbix as your trusted partner.