Zabbix for Broadcasting & Telecommunications

Alya S.r.l. is a business that deals with development and integration of IT. Their specialists are assisting during the strategic planning process, design, development and implementation. The team is composed of 30 professionals, ten of which have various Microsoft certifications. Alya Srl has been providing customized solutions for more than ten years, strongly oriented towards design and methodologies.

“The main benefit of Zabbix Monitoring Solution is its flexibility and scalability. This was the main reason we have chosen it above the other systems. However, one more reason for choosing Zabbix was a reference from our customer, which finalized our decision”, said Alya’s General Director Andrea Padovano.

ARI Network Services (OTCBB: ARIS) is a leading innovator of Software as a Service (SaaS) and Data as a Service (DaaS) solutions that serve several vertical markets with a focus on the outdoor power, power sports, marine, RV, and appliance segments. Solutions include eCommerce‐enabled websites, lead generation/lead management services, search engine marketing, and electronic catalogs (parts, garments, and accessories).

ARI markets its products and services through multiple sales channels and geographic markets, and currently serves approximately 18,000 equipment dealers, 125 manufacturers, and 150 distributors worldwide. ARI has customers in more than 100 countries with the primary market being the Americas served by multiple U.S. offices. The company also maintains sales and service operations in the Netherlands, serving the EMEA and APAC markets.

“We choose Zabbix, because it is easy to use, it is Open Source, and it has wide selection of useful features relevant for our company”, Raymond Hartneck, Sr. Infrastructure Engineer.

Basler Versicherungen is the largest operational unit of the Baloise Group, a European provider of insurance and pension solutions. In Switzerland, the Group operates as a focused financial services provider, offering a combination of insurance and banking services. The Group also has a market presence in Germany, Austria, Belgium, Luxembourg, Liechtenstein, Croatia and Serbia. Basler Versicherungen is one of the country’s leading providers of assurance and pension solutions to private and small and medium-sized companies.

"Zabbix met most of the requirements we had for a Monitoring tool in our environment. Mainly because of its capability to manage the configuration centrally, without having to login to the Agent to change or add a monitor. Agents running on Windows, Unix and Linux. Its "embedded" history and trend capacity graphing. Its logfile monitoring capability and its flexible eventprocessing "engine". The fact that it is an on-going Project and that they offer support really helped me to convince the management to take Zabbix as our best pick," says Patrick Waldispuehl, Core Worker of Basler.

Bat Blue is a professional consultancy company delivering expert solutions in the areas of communications and security. As a leading-edge provider of solutions, Bat Blue is proactive in identifying emerging challenges and seeks to find the leading approaches, methodologies and technologies designed to address these emerging challenges.

Brian Toovey, Security Operations Manager of Bat Blue Corporation believes that Zabbix is a great product. "The features of Zabbix we use most frequently are the custom graphs, the maps feature, and latest data. Zabbix monitors the systems in our datacenter as well as systems for our clients,” adds Brian.

BeAble s.r.l is a system integrator of open source enterprise solutions mainly focused on communication platforms: Asterisk, Hylafax, Zimbra, OCS Inventory, OTRS, LAMP, SAMBA, Alfresco and Zimbox.

"Zabbix is easy to use, implement, and customize. Operations are intuitive! Included functionality is sufficient to monitor almost any server and network device. If something is missing for your environment, you can easily add new function or customize existing. Zabbix helps me a lot to track my customers servers, sleeping peacefully ", says Domenico Marino

Reference contact: Domenico Marino, CTO, Be Able s.r.l. [email protected], +39 0809 722 550

Bitbrains combines the latest technology and smart engineering to deliver high performance IT solutions to the clients. The company implements, hosts and manages IT environments within the strictest boundaries of security.

“The advantages of Zabbix at a glance: performance monitoring, agents for all platforms, agent-less monitoring, availability and SLA reporting, auto discovery and, of course, pricing”, Mark van Goethem, CFO and co-owner of Bitbrains shared his opinion.

Blue Bridge is one of the leading IT companies in Lithuania with over 17 years of experience in providing IT solutions and services which include IT infrastructure products, IT management solutions, IT maintenance and management services, Information Management and productivity solutions, information security and IT continuity solutions. Blue Bridge Bond, subsidiary of Blue Bridge, provides services of maintenance and management of IT systems and cloud computing services.

"With over 350 servers and growing quickly at that time, we wanted to find a best solution for monitoring our hosts, tried a couple of different software, and the main hook was on Zabbix, because of its flexibility, scalability and price. We are satisfied with Zabbix so much because of its great stability in the first place. Second, it is easy to configure and update, there are a lot of resources explaining how or where we could tune or fix problems. Third, the front-end is friendly to viewers eye", says Julius Gregorauskas.

Established in 1999, Bodybuilding.com is now the largest online sports nutrition company in the world and has been recently ranked the No.1 most visited bodybuilding and fitness website. Bodybuilding.com currently employs 722 employees and owns one retail store and three warehouses – in Boise (Idaho), Harrisburg (Pennsylvania) and Tallahassee (Florida).

“Before Zabbix was implemented at our organization, monitoring didn’t really exist. Developers and end users reported problems directly to IT staff, rather than IT being proactive about fixing problems. Bringing Zabbix into the environment was a wise choice. With its built in graphing functionality, it’s easy to identify trends and do basic capacity planning all from the monitoring solution. These were things Bodybuilding.com were unable to do with any certainty before implementing Zabbix”, says Mike Hlavac, Manager Infrastructure and Operations.

BookingLive is a provider of hosted booking platforms around the world. Focused on a variety of markets such as meeting, event, activity, and accommodation bookings as well as voucher sales and redemptions. Providing end to end solutions, we handle from website presentation, down to on the ground deployments using EPOS solutions.

"BookingLive needed something to give us better data, and visibility of what is going on with our infrastructure. Zabbix was chosen due to being open source, and presentation wise fitting the requirement of being usable by anyone in the business. Within only a few months, the platform has proved itself on multiple occasions, providing us key data to review onset events and being able to liaise these with Rackspace have allowed troubleshooting to take place immediately. It is safe to say, that Zabbix is now integral to the business and we’re constantly looking at further uses and ways we can improve the existing monitoring", says Robert Cox, Business Manager of BookingLive.

ChinaNetCloud manages the servers and systems for large-scale Internet companies in gaming, mobile, e-commerce and much more. The company provides 24x7 management and all aspects of operations, providing customers with reliability, performance, scalability, security and cost savings.

Currently ChinaNetCloud monitors over 1000 devices with Zabbix. Before implementing Zabbix, the company was looking for a powerful, flexible, multi-tenant monitoring system with integrated data gathering, graphing and alerting. All of these parameters and more ChinaNetCloud found in the all-in-one Zabbix Monitoring Solution that brought to the company the benefits of, in the words of Steve Mushero, CEO at ChinaNetCloud, “high-performance, large-scale distributed monitoring plus easily extensible and customizable for our needs.”

Citadele is one of the largest Latvian banks according to the number of clients. Citadele’s vision is to become the best financial services provider to retail clients and SMEs in the Baltic States. Citadele Group is headquartered in Latvia, and its subsidiaries are located in Latvia, Lithuania, Estonia, and Switzerland. Citadele provides card payment, lending, deposit, investment, asset management and leasing services, and it offers a range of exclusive and unique products. Citadele is the partner of American Express® in Latvia and Lithuania. Citadele payment card with e-ticket function is the only payment card to enable its clients to pay for using public transport in Riga.

Citadele’s shareholders are a group of international and multinational investors with extensive experience in the banking sector across the world. The largest shareholder is the European Bank for Reconstruction and Development (EBRD) which possesses 25 % minus one share whereas the international group of investors, represented by Ripplewood Advisors LLC, owns the remaining 75 % plus one share.

The City of Mesa is a local government. It currently monitors 250 devices with Zabbix (servers mostly, with a couple of switches and 4‐5 databases included in the figure). According to Joe Sugihara, Assistant CIO at the City of Mesa - „Before Zabbix we had another solution that did a good job handling SNMP and providing point-in-time status. We were interested in a tool that could handle more server related data, including WMI information, and provide a historical view as well as facilitate trend analysis. On top of all this, we had little to no budget.”

The City of Mesa finds Zabbix very flexible allowing them to monitor a wide variety of information. “The map presentation is very helpful, which gives an opportunity to City of Mesa to present a status snapshot of an entire system in an easy to understand format.”

Cobalt Bond offers IT services with the added value of experience and know-how of the field, allowing their clients to focus on the specifics of their business.

We provide advanced IT Services: Voice and Data Networks, Infrastructure monitoring and administration, Cloud Services and Cyber-security.

Our goal is to allow companies channel their resources into their business without having to worry about the demands of technology.

Starting out as a software development company in 2001, Code 42 Software is the creator of CrashPlan and CrashPlan PRO, the award-winning onsite, offsite and cloud backup solution for consumers and businesses.

Today we continue to deliver high-performance, easy-to-use hardware and software solutions that protect the world’s data.

Leveraging our collective experience in software development, consulting and enterprise solutions, our teams are renowned for creating extraordinary solutions to everyday problems, the kinds of technical challenges we all face every day.

We’re not satisfied with making solutions that simply perform well; they must look great and be easy to use, too. Requiring the fewest possible clicks, our software is intuitive and easy on the eyes. In our innovative, open environment all challenges are encouraged, new ideas are invited, and the best one always wins.

Comindware is a global enterprise software company delivering innovative Business Operations Management solutions enabling performance and efficiency optimization. We offer a comprehensive suite of solutions for management of any kind of enterprise data and operations, fully supported by our consulting, integration and implementation services and ready to be deployed both on-premise and in Cloud.

“Zabbix continuously monitors health and performance of our internal infrastructure as well as cloud computing resources for our clients. We are satisfied with Zabbix thanks to its great stability and high performance, plus easy scaling and customization for our needs”, Alexey Nevgin, System Administrator

CommuniG8 Limited, founded by Richard Gate in 2009, specializes in IT related project management and technical consultancy. Company’s specialists have over 30 years’ experience in IT systems management. CommuniG8 offers solid expertise for both open-source projects and more traditional proprietary projects in environments ranging from Mainframes to servers to desktops.

"Initially our challenge was to offer a monitoring service to a client that was unhappy with the level of monitoring provided by their hosting supplier. Later challenge was to find a monitoring solution that would manage a large and expanding WISP network of Servers, WiFi infrastructure and users. Zabbix became our Number 1 choice because of its low cost, wide-ranging functionality, however, very easy in use and customization", explains Richard Gate.

Reference Contact: Richard Gate, Director, CommuniG8 Limited, [email protected], +44 (0) 1964 603111

Connecture, Inc. is the nation’s leading provider of sales, service, and process automation solutions for the health and benefits insurance industry. It has focused on Web-based solutions for the health insurance industry since 1993, and has helped transform more than 70 health insurance plans, including over half of the top 20 in the U.S.

"ZABBIX has been a great addition to our company’s monitoring solution. We use ZABBIX to monitor day-to-day metrics like disk space, the status of our websites, and the availability of key services; however the greatest benefit we have seen is the ability to expand ZABBIX quickly into other situations to help us triage and diagnose problems with a less obvious cause. We have used Zabbix to monitor everything from errors on switch ports to connection pool utilization in Java application servers. The flexibility Zabbix gives us to alert on situations unique to a specific issue has helped us immensely," says Matt Herrick, Senior Network Administrator of Connecture, Inc.

DATAPREV (Empresa de Tecnologia e Informações da Previdência Social) is the technology and information bureau of the Brazilian social welfare system. It is a public institution responsible for maintaining statistics related to the social security namely retirements, pensions, provided services, work-related accidents and finances as well as processing social security benefits and claims thus processing the state payroll and participating in the income distribution among 25 millions of Brazilians.

DEAC (the Digital Economic Development Centre) is a pioneer in the IT service outsourcing in Latvia and one of the first Latvian companies to explain the nature and benefits of outsourcing to the local business community. In the course of its operation history DEAC has successfully consolidated its positions at the IT outsourcing service providers market and provides its services to almost 2 000 clients.

DEAC is using Zabbix in its Data Center to provide 24x7 monitoring services to its customers from the USA, Germany, Estonia, Lithuania, Australia, Russia, Scandinavia and other countries.

DEAC customer base include such major companies as the Bank of Latvia, Rietumu Banka, Danske Banka, Inbox.lv, One.lv, delfi.lv and many other.

Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.

Eltele offers a broad range of IT services, IT management, communication solutions, and counseling, heavy-on-infrastructure and data center solutions. One of the solutions we provide is monitoring.

“We chose Zabbix for its scalability, low cost and stability and we noticed the improvements in reliability and efficiency, and we get higher ROI”, says Alf Solli, Senior System Consultant at Eltele AS.

Fellowtech is a full IT service provider for SMB clients. We offer state-of-the-art technologies, consultancy, implementation and integration all under one roof thus assuring tailor-made solutions for your IT needs. Our customers value our 360° service enabling them to smoothly outsource all of their ICT services. fellowtech’s maintenance and SLA contracts provide business continuity at transparent prices.

We selected Zabbix in 2009 as the perfect solution for our needs after thoroughly testing innumerable network management systems against our extremely demanding standards. We can find straightforward solutions for all problems because of the unfettered conceptual freedom Zabbix offers during the implementation phase. One of Zabbix’s best features is the ability to use maintenance free proxy servers to monitor customers’ networks. Thanks to Zabbix, we are now able to provide comprehensive network management systems to our customers. Zabbix continuously monitors all areas ranging from network and routing topology to server hardware through to processes and backups. As a result we can usually fix problems before the customer even becomes aware of their existence. Our customers are enthusiastic, and so are we!

Fichtner IT Consulting AG is the competence center for IT expertise within the Fichtner Group. The company designs and implements information logistics for technical networks, assets and infrastructure. It combines industry-specific knowledge with process know-how and state-of-the-art technological expertise to deliver innovative and economic solutions for your success. Fichtner IT Consulting AG extracts, structures, links, processes and presents your (geo-referenced) data to provide efficient and effective solutions.

"A good graphing solution and flexible actions according to special events - these were our main challenges when our company started to look for a monitoring solution and which led us to choose Zabbix. Zabbix ensures a complete monitoring solution without losing the flexibility to configure custom checks, triggers, actions. We love the discovery features and the graphing options. For our environment Zabbix is much more suitable than Nagios so far", says Tobias Arndt, Senior Software Engineer at Fichtner IT Consulting AG.

The Fraunhofer IPT develops system solutions for production technology. The focus is on topics like process technology, production machines, mechatronics, production quality, metrology, and technology management. Our clients and cooperation partners stem from various industrial fields: from aerospace technology to automotive industry and its suppliers, as well as tool and die making companies and precision mechanics, or optics and machine tool industries.

“Along with an ever-growing importance of IT services in our company, we needed a monitoring solution to keep track. We tested several other products that didn’t meet our requirements, until we came across Zabbix. The key benefits of using Zabbix are: visualization capabilities along with an elaborate permission system combined in one tool; convenient features and constant development; easy to configure, very flexible, and reliable; a helpful and friendly Zabbix team and community. Moreover, Zabbix puts us in the position to locate errors before our customers do”, says Melanie te Laake, System Administrator at Fraunhofer IPT.

GlobeNet is a wholesale telecommunications company that provides secure and reliable, low latency data services over a dual ring-protected fiber-optic submarine cable system serving North and South America. GlobeNet owns and operates the submarine cable network that spans more than 23,500 kilometers and measures network availability in excess of 99.99%.

Globo is the largest media group in Latin America, based in Brazil. The group contains one of the largest TV channels of Latin America and another 26 channels in cable service, a streaming app, web sites and news portals. Globo deliver news, entertainment and sports content to 100 million users per day only in television, in amost 100% of brazilian's homes.

Group Health Cooperative is a consumer-governed, nonprofit health care system that coordinates care and coverage. Group Health and its subsidiary health carriers, Group Health Options, Inc. and KPS Health Plans, serve more than 600,000 residents of Washington state.

ITBN is an IT system consulting company based near Hanover, Germany that is specializing in the implementation of IT infrastructure. The product portfolio and the related services are tailored to the requirements of today’s successful mid-sized companies.

"We decided to go for Zabbix because its system is stable, very flexible and provides us with extensive information for decision making in solving problems or bottlenecks in the networks", says Olaf Illers, CEO.

Reference contact: Olaf Illers, CEO, ITBN Business Network GmbH, [email protected], +49 511 820 70 30

ITtelligent is an IT company, established in 2007 in Melbourne (Australia) that supports and configures IT systems for small to medium businesses. ITtelligent offers a variety of support options to cater for all client needs, following their key philosophy: "We are a Customer Service Company; that just happens to fix IT Systems".

ITtelligent Consulting Services has implemented Zabbix Monitoring Solution to resolve the issue with the control over the remote hardware and client’s servers. "Zabbix allowed our company to become much, much more proactive in the care of our clients systems. We weren’t left chasing our tails. This has allowed us to become more productive over all." Mark Rogers, Lead Architect at ITtelligent Consulting Services.

IVPN.net is a premium privacy and security service provider with customers in over 33 countries. The company was established in 2009 to provide a way for general public to connect securely to the Internet whilst surfing from public hotspots and to provide a high level of privacy when connecting through untrusted service providers.

"We experienced rapid growth in our first year of business and required a monitoring solution to enable us to scale up knowing exactly where and when to deploy new VPN servers based on usage levels reported by the monitoring system. Zabbix’s powerful templating system enables us to add new servers effortlessly. The overall cost of ownership combined with stability and rapid development of the product made the decision to go with Zabbix obvious. In our opinion, Zabbix benefits with easiness of configuration, active support forums, trigger support dependencies, powerful templating and event engine", says IVPN Limited sales manager Amanda.

Kambi is a B2B supplier of fully managed sports betting services on an in-house developed software platform, providing premium turnkey sports betting solutions to B2C operators. Kambi’s solution encompasses a high quality offering from front end through to odds compiling and risk management. The company’s current coverage includes more than 110,000 live betting events and 250,000 pre-match events per year covering 65 different sports from all over the world.

"Zabbix helps us to quickly react to incidents but also to proactively work on problems and to identify trends as of the high demands. Zabbix is used at Kambi by various departments, from IT Operations to Development, up to Management" - Lezgin Bakircioglu, IT infrastructure manager.

Makonix is a cloud server provider, which is offering flexible, scalable and high performance VPS. Makonix has a team of hosting and data center professionals with eight-year experience in the industry.

"While looking for a monitoring solution, the biggest challenge was to automate the discovery and provisioning of our customers’ instances. Not only we use Zabbix for monitoring our infrastructure and network, but we also help our customers monitor their machines right after setting them up.

The best thing about Zabbix is its flexibility – you have multiple ways of configuring and provisioning hosts. We like Zabbix because it is easy to use and scale," commented Yefim Gasel, CEO of Makonix.

Netia is the largest alternative fixed-line telecomoperator in Poland, providing telecommunications services throughout the country. It holds a stable, leading position on the Polish telecommunications market. Netia’s mission is to provide fully integrated fixed-line telecom services thanks to the use of state-of-the-art networks as well as to reach the position of the preferred service provider both for business and individual customers.

Netia is successfully using Zabbix solution as the main IT Monitoring system controlling various areas including hardware, operating systems, applications, web pages and internet databases.

„Due to high flexibility of Zabbix we can adapt it for many new tasks within really short time. Currently we check more than 20 thousands parameters and this value is still rising," says Andrzej Wojtaszek, IT Infrastructure Division Manager.

NextNav, LLC is designing, deploying and operating the nation’s first wide-area precision urban and indoor location system. Built on licensed spectrum, NextNav’s network offers unmatched horizontal and vertical location accuracy to today’s mobile devices.

“As a startup, we are looking for open source and quick to deploy solution to manage our demo networks. Zabbix’s solution is a perfect match for our needs. We use Zabbix to monitor alarm and performance data in our network. Although it is an open source application, Zabbix SIA offers great technical support to help us resolve issues in a timely manner.” Jean Zhou, Director, OAM Solutions, SW Engineering.

NFOrce Entertainment B.V is a combination of two core businesses, hosting services (custom dedicated servers, semi-managed services, collocation, IP transit, and more) and fiber to the business (internet access lines, regular ISP services, etc.).

As Pieter Taks, CEO of the company says, „Zabbix, comparing to their competitors is simple, it allows you to configure the system and built everything around your own need, while other competing monitoring solutions don’t. It gives us a possibility to focus more on “what’s been monitored”, than “what to monitor”, when you have your own scripts to update and maintain.”

Reference Contact: Pieter Taks, CEO at NFOrce Entertainment B.V., [email protected], +31 20 6919299

NTT Com Solutions Corporation is a total system engineering and outsourcing company that consistently develops businesses ranging from system solution consulting to system design, installation, maintenance operations and information security operations that support the sustainable growth of enterprise information networks.

NTT Com Solutions has a strong track record as a Zabbix Premium Partner from consultations on the introduction of Zabbix (Japanese name ZABICOM) to system construction, and maintenance work as an open source ICT management system.

"In 2008, we were implementing monitoring of a total of around 7000 pieces of network equipment and servers centring on major corporations including global automobile companies, electronics manufacturing companies, airlines, major banks, and NTT Communications. In particular, the Zabbix functionality that is common with "ZABICOM-J", which is expanded for Japanese users, was highly evaluated as the deciding factor for introducing Zabbix into many corporations.” said a representative of NTT Com Solutions.

Nucleus is an IT company that provide domain name registration, online backup, shared hosting, colocation, cloud hosting and other services to many of its customers, among which are local representatives of Suzuki, Toyota, Accenture, Philips, ING, Sony, IKEA.

"We are rather small company where limited number of IT professionals provides numerous services to large number of demanding customers. We may not compromise the quality of our service and have to be able to predict even a tiny issue that may arise with any of the servers under our management. We were looking for an excellent scalability, trending and archiving stats. Advanced triggers, various agent configuration options, readable graphs, user permission management and excellent scalability what made us fall in love with Zabbix" shares his experience Mattias Geniar

Reference contact: Mattias Geniar, System Engineer, Nucleus [email protected], +32 472 30 30 55

Vlaamse Overheid Departement Omgeving or Department of Environment of the Flemish Government is responsible for the development of an integrated environmental policy in Belgium, which promotes sustainable use of energy and resources. Vlaamse Overheid Departement Omgeving is engaged with preparation, implementation and evaluation of such policies as well as with broadening support to the citizens in order to enforce these policies in every-day life. Vlaamse Overheid Departement Omgeving cooperates with cities, municipalities and provinces which are the first point of contact for the citizens.

“We have opted for Zabbix because we use a lot of Java applications and the Zabbix Java gateway is a good solution for this. Zabbix is also one of the few applications that is 100% open-source and feature complete”, says Vlaamse Overheid Departement Omgeving representative.

OnMobile Global Ltd provides OnMobile – one of the largest white-labeled Data and Value Added Services [VAS] companies for Mobile, Landline and Media Service Providers. OnMobile services are used by over 1 billion mobile users across 59 countries every month.

„In the last 2 months of working with Zabbix, we have been very impressed with the stability of the Zabbix NMS. We have not encountered any bugs; it is stable and performance has been excellent even as we added over 300 nodes and a large number of items to monitor”, mentioned Proneel Veemboor, consultant at OnMobile Global Ltd.

Parallels® is a global leader in hosting and cloud services enablement and cross-platform solutions. Parallels makes it easier for service providers to grow and Profit from the Cloud™ with innovative service delivery software, expertise, and its partner ecosystem. More than 9,000 service providers rely on Parallels to deliver thousands of applications and cloud services to more than 10 million small and medium businesses (SMBs) in more than 130 countries.

The company’s customers and partners include traditional Web hosters, communication service providers, value added resellers (VARs), distributors, and website designers. Parallels cross-platform solutions make it possible and simple for consumers and businesses of all sizes to run and access applications they need on a variety of platforms.

Petrobras (short for Petróleo Brasileiro S/A) is a Brazilian energy company headquartered in Rio de Janeiro and having offices in offices and administration managers in major Brazilian cities. The company performs in oil and oil by-product exploration, production, refining, marketing, and transportation, both in Brazil and abroad, and it has more than 100 production platforms, sixteen refineries, 30,000 kilometers of ducts and more than 6,000 gas stations. Given the new highly competitive scenario of the energy industry, Petrobras has taken a new stance toward the future, using the most modern management tools.

Plant & Food Research Ltd. is a New Zealand-based science company providing research and development that adds value to fruit, vegetable, crop and food products.

Since 1998, SBS Proactive has been providing quality, affordable computer service, IT support services and consulting to businesses of all sizes in the Dallas-Fort Worth metro area, and across the United States.

"Our key challenges in finding a monitoring solution were price and functionality. Many commercial offerings we used were very expensive, but lacked basic monitoring functionality that we consider a requirement of any tool. Besides price, Zabbix’s flexibility to tweak, optimize, customize, integrate, and tailor to our needs is a major benefit. Zabbix features are constantly growing, and contributions from the community keep needed functionality in check. Many commercial vendors are focusing on how they can partner, market, and enhance their product from a revenue generation perspective, leaving basic needed functionality on the back door step. Zabbix monitors and alerts on just about anything, which puts them miles ahead in that regards to many commercial offerings touting the same capability," explains John Clark.

Reference contact: John Clark, Owner, SBS Proactive, LLC [email protected], +1 817 834 0364 ext. 1

PROCERGS (Rio Grande do Sul State Data Processing Company) is a government-owned IT services provider, responsible for providing cost-effective and efficient IT support to the State of Rio Grande do Sul in Brazil.

Founded by the government on 28 December 1972, PROCERGS is now the largest IT organization in the State of Rio Grande do Sul. With government agencies under increasing pressure to deliver online services and keep up with new technology, PROCERGS’ role is to help modernize state administration and improve public services through the development and delivery of appropriate and effective IT solutions. It co-operates with many agencies of the State.

The company offers such services as IT consultancy, assistance with e-government projects, server hosting and management, printing, network and desktop management, and development of open source software for the government’s use, which is the area pioneered by PROCERGS.

Lojas Renner SA (LOJAS RENNER) was founded in 1912 and is based in Porto Alegre, Brazil. It is the second largest department store chain merchandising apparel in Brazil. It designs and sells women’s, men’s, teen and children’s apparel, footwear, and underwear through 11 private brands. The company also sells accessories and cosmetics through two private brands as well as third-party branded merchandise in some product categories.

RTU is an accredited, internationally recognized European level university offering high-class academic and professional study programs. It is the oldest university of Latvia with more than 17,000 students joining 8 different faculties. Its alumni are world famous Nobel Prize winners, architects and even presidents!

"We were looking for a system that would increase the stability of information technology infrastructure and services operated by Riga Technical University. We have chosen Zabbix because it gives us an opportunity to organize proactive problem detection and resolution", explains Gatis Pralics, IT Director at RTU.

Reference Contact: Gatis Pralics, IT Director, [email protected], +371 67089842

Savvii is fast, secure & easy hosting for WordPress websites from Europe. We run with best-of-breed technologies and tune them specifically for WordPress.

We are on call for our customers 24/7 so we needed a reliable service that can inform us 24/7 on possible disruptions and risks.

SEAT S.A. is a Spanish car manufacturer, which sells its vehicles under the SEAT and Cupra brands. It was founded on 9 May 1950, by the Instituto Nacional de Industria, a Spanish state-owned industrial holding company. It quickly became the largest supplier of cars in Spain.

Founded in December of 1964, Serpro (Serviço Federal de Processamento de Dados, or SERPRO) is the Brazilian federal government’s IT service and the largest public information technology service provider in Brazil. It was created with the objective to modernize and give agility to the strategic Public Administration sectors of Brazil, and currently the organization is among the biggest one in this sector in Latin America.

The agency works for the Brazilian federal government, maintaining computer systems that manage its budget, help it integrate states’ and municipalities’ accounting, track Brazilian imports and exports and process electronic income tax returns.

Sykehuspartner supplies non-medical services to the Regional Health Services in the South-East of Norway. The company is coordinating solutions for IT and telephony, purchasing (including tenders and logistics), end-user, internal customer service and HR. Currently Sykehuspartner has 80 000 of users.

“Our technical security department needed to monitor the state of some of their servers and a partner suggested Zabbix as a good solid solution for our needs. Zabbix is a great tool that we use to get information about the state of some of the internal servers. Zabbix makes monitoring these servers easy and neat.”

Reference contact: Kim Eigil Wiig Ytredal, ICT-Security Consultant, [email protected], +47 99 22 06 77

Telerik is dedicated to making the lives of developers easier, faster and more creative than ever. Telerik is about enabling you to go way beyond applications and create engaging, transformative experiences.

"We don’t create products in a vacuum. We have an open door policy for every one of you in our one-million strong dev community across 94 countries. After all, you’re at the heart of everything we do. Your successes are our successes. We’re proud so many of you trust us, and we take that trust very seriously."

"We’re here to help you spark, explore and execute on the next big idea. When you choose Telerik, you’ll always be ready to hit the ground running when it’s time to build for evolving devices and ecosystems, or entire new categories that haven’t even been invented yet. The future won’t wait. And neither will we."

According to Blagoy Genadiev, Application Services Team Lead at Telerik, the company was searching for a monitoring product that would suit their needs while not doing any exceptions with the functionality and flexibility. "Ability to work via different protocols & technologies are making Zabbix a monitoring system of choice. The key benefits of using Zabbix are: flexibility, platform/technology independence".

TigerLogic Corporation has been providing reliable data management and rapid application deployment solutions for ISVs and developers of database applications for more than three decades.

TigerLogic’s product offerings include; TigerLogic® yolink, a next-generation search enhancement technology; TigerLogic® XML Data Management Server provides flexible, scalable and extensible XML data storage as well as query and retrieval of critical business data across a variety of structured and unstructured information sources; Pick® Universal Data Model based database management systems and components, including D3®, mvEnterprise® and mvBase® that are the choice of more than a thousand application developers worldwide; and Omnis Studio®, a cross-platform, object-oriented RAD tool for developing sophisticated mobile, thick-client, Web-client or ultra-thin-client database applications.

TigerLogic’s installed customer base includes a significant base of diverse vertical applications. With employees and contractors worldwide, TigerLogic offers 24x7 customer support services and maintains an international presence.

Total Server Solutions provides a wide range of services to the webhosting and IT community. Company’s offerings range from fully managed dedicated servers, server management, full monitoring solutions, and bespoke solutions to suit any need of customers have. Total Server Solutions also offers a full range of colocation options at locations throughout the continental USA through the COLO@ brand as well as expert e-commerce and managed VPS solutions through the well-respected EWD Hosting brand.

Eric Gregory, Marketing Director in Total Server Solutions gave a reason for choosing Zabbix. “We had a difficult time getting custom solutions monitored until we started using Zabbix. The way Zabbix is built it allows you to create custom checks for pretty much anything you need monitored. Flexibility of the system to monitor different parameters combined with awesome support makes Zabbix a great solution to any company looking for a solid monitoring solution.”

With a global infrastructure of computer centers and networks, T-Systems operates information and communications technology for multinational corporations and public institutions. On this basis, Deutsche Telekom’s corporate-customer unit offers integrated solutions for the connected future of business and society. Among its customers, spread across more than 20 countries, are multinational groups, public-sector institutions and SMEs.

T-Systems China is wholly-owned subsidiary of Deutsche Telecom, serving its Greater China corporate customers. It has offices in Beijing, Shanghai, Hong Kong, Shenzhen and Wuhan. Using a global infrastructure of data centers and networks, it operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems China also helps companies to optimize their entire business value chain with ICT infrastructure and ICT solutions. Together with a close network of partners, T-Systems offers high-quality, one-stop services in China: from consulting to planning, implementation and operation.

“We were looking for consolidate monitoring resource and stopped on Zabbix because it is flexible and it is also an open-source”, explained system engineer at T-Systems China.

The State Revenue Service of Latvia is one of the largest government institutions with over 80 locations across Latvia, around 4500 employees and above 1 million customers, both corporate and private taxpayers. The IT infrastructure Unit of the institution manages over 600 servers and network devices to provide stakeholder with fast, reliable and diverse services.

"We were looking for monitoring solution that could perform well on the large deployments and would not require significant investments (initial nor later). Zabbix performance, simplicity, application possibilities, and easy to use are very impressive" comments Viesturs Skila, Head of IT infrastructure unit, The State Revenue Services of Latvia

As an Internet service provider VIP Internet provides high quality hosting solutions and online services. The company offers a range of hosting options and operates for both private and business clientele. The company specializes in a high level of service, ease of use and stability for the services they provide.

“Most notably we like the extensive amount of control and reliable, low maintenance stability Zabbix offers. Of course, we’ve had difficulties at the beginning, but judging the long state of service, we have certainly not been let down”, commented Jeroen Boonstra, VIP Internet System Manager.

The State Social Insurance Agency is a state institution under supervision of the Ministry of Welfare, performing the public administration function in the area of social insurance and social services.

The SSIA main tasks are:

• to administer the social insurance budget
• to ensure, that the services are accessible to every customer as close to their place of residence as possible
• to provide social insurance and selected social assistance services to the population – grant, calculate, recalculate and pay pensions, benefits and allowances

Wave Telecom is a Company focused on providing telecommunication services and solutions. Wave Telecom offers high availability internet connections, fixed IPs addresses and guarantees 100% of the contracted speed.

XS4ALL (access for all) was founded in 1993 as the first internet provider for the private market in the Netherlands. Since then the company has rapidly grown into one of the most outstanding and progressive internet providers aiming to be the best provider in the country and seeking to remain a pioneer in terms of internet access and hosting services.

„As one of the bigger ISP`s in the Netherlands XS4ALL has been looking at many different monitoring solution, both open source and proprietary solutions. Since we work in a massive multi-vendor environment Zabbix suits our needs in a superior way, we can template devices from different vendors and automate the whole chain using auto-discovery. With a distributed setup Zabbix gives us a redundant en efficient means to deal with the enormous amount of data and helps us making sense of it all”, says Tobias van Hoogen, Network Architect of XS4ALL Internet bv.

Aswat Telecom is developing a cloud-based, new generation contact center software called Ziwo. Web based, user-friendly interface and 100% API Based making CRM integration super fast and easy. Some of our key features include 24/7 Live KPI Dashboard, Call Tracking and Masking, Outbound Campaign Management, Virtual Phone Numbers, SDK Dialer. With our rest API library, create campaigns on the fly, add new entries, assign outbound skills to an agent and many more directly from your CRM.

“By utilizing Zabbix new and innovative features Ziwo call center software is able to offer ease of monitoring management internally and also provide predefined templates for our clients for KPI monitoring”, said Sebastien Bourgeois, Operations Head.