Famytec is a company based in Madrid, Spain, with the purpose of providing high value to their customers through the most appropriate and efficient use of the best Information Technologies. In Famytec are more than 70 professionals working and in 2021 we have invoiced more than 6 million euros carrying out projects in Spain (Madrid, Barcelona, Bilbao, Valencia) and around the world (Portugal, Romania , Peru).

Famytec offers specialized services in the IT area through a team of highly qualified professionals with extensive experience in the different reference technologies in IT Service Management. The company's deep knowledge in IT Service Management is a sure value when it comes to the reliability, robustness, scalability and persistence of the processes designed according to these premises. Solutions in the world of IT Service Management and the projects associated with them are one of the strategic areas of Famytec, for which there is a dedicated area in the company to develop them. Famytec comprises of a team of consultants with extensive experience and knowledge in the pre-sale and execution of projects (analysis, implementation, custom development, integration with other tools, knowledge transfer, post-implementation support, administration, developments, etc.) in the following business lines: - Monitoring, Management of Events and Services; - Discovery of the Infrastructure; - Process Planning; - ITIL Process Management - ITSM (Service Desk, Incident Management, Change Management, CMDB, Asset Management, SLAs, etc.); - Automation and Orchestration; - Business Intelligence: Reporting and Scorecards.