Technical Account Manager

Ubicación: Zabbix Headquarters, Riga, Latvia

Como parte de nuestro equipo podrás:

  • Provide technical support for customers before and after sales
  • Manage customer expectations and lead them to customer satisfaction
  • Evaluate customer need to suggest upgrades or additional features
  • Identify solutions to reduce support costs
  • Help with support teamwork coordination for better customer experience

Lo que esperamos:

  • Higher education in Computer Science or a relevant field
  • Solid technical background with hands-on experience in Linux system environments
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Experience and strong knowledge of environment architecture and large-scale systems
  • Very good English

Lo que ofrecemos:

  • Unique opportunity to work with one of the most widely used monitoring software’s in the world
  • Work in international business environment (Zabbix has subsidiary offices in Japan, Brazil, Mexico)
  • Competitive salary, premium health insurance, loyalty bonus, goodies and various gifts
  • Company's courses, training sessions, professional and higher education compensation, conferences
  • Various bonuses for young families and employees with children
  • The freedom to choose between macOS and Windows, ensuring you have the tools you need to succeed
  • Possibility to work in hybrid mode
  • Company’s office is easily accessible with public transport or private car. Car and bicycle parking for free
  • Collaborative, supportive and friendly work environment

Remuneración:

  • Monthly salary (gross): 3200.00 to 3600.00 EUR


Crees que eres la persona adecuada para este trabajo?

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