Aswat Telecom is developing a cloud-based, new generation contact center software called Ziwo. Web based, user-friendly interface and 100% API Based making CRM integration super fast and easy. Some of our key features include 24/7 Live KPI Dashboard, Call Tracking and Masking, Outbound Campaign Management, Virtual Phone Numbers, SDK Dialer. With our rest API library, create campaigns on the fly, add new entries, assign outbound skills to an agent and many more directly from your CRM.

“By utilizing Zabbix new and innovative features Ziwo call center software is able to offer ease of monitoring management internally and also provide predefined templates for our clients for KPI monitoring”, said Sebastien Bourgeois, Operations Head.