Available solutions

Asterisk by HTTP
3rd party solutions

This template is for Zabbix version: 6.0

Also available for: 5.4

Source: https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/tel/asterisk_http?at=release/6.0

Asterisk by HTTP

Overview

For Zabbix version: 6.0 and higher
The template for monitoring Asterisk over HTTP that works without any external scripts.
It collects metrics by polling the Asterisk Manager API remotely using an HTTP agent and JS preprocessing.
All metrics are collected at once, thanks to Zabbix's bulk data collection.

This template was tested on:

Asterisk, version 13 and later

Setup

See Zabbix template operation for basic instructions.

You should enable the mini-HTTP Server, add the option webenabled=yes in the general section of the manager.conf file and create Asterisk Manager user with system and command write permissions within your Asterisk instance. Disable the PJSIP driver if you do not use PJSIP or do not have PJSIP endpoints.
Please, define AMI address in the {$AMI.URL} macro. Also, the Zabbix host should have an Agent interface with the AMI address to check Asterisk service status. Then you can define {$AMI.USERNAME} and {$AMI.SECRET} macros in the template for using on the host level.
If there are errors, increase the logging to debug level and see the Zabbix server log.

Zabbix configuration

No specific Zabbix configuration is required.

Macros used

Name	Description	Default
{$AMI.PORT}	AMI port number for checking service availability.	`5038`
{$AMI.QUEUE_CALLERS.MAX.WARN}	The maximum number of callers in a queue for trigger expression.	`10`
{$AMI.RESPONSE_TIME.MAX.WARN}	The Asterisk Manager API page maximum response time in seconds for trigger expression.	`10s`
{$AMI.SECRET}	The Asterisk Manager secret.	`zabbix`
{$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN}	The maximum number of busy channels of a trunk for trigger expression.	`28`
{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"}	The total maximum number of busy channels of IAX trunks for trigger expression.	`28`
{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"}	The total maximum number of busy channels of PJSIP trunks for trigger expression.	`28`
{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"}	The total maximum number of busy channels of SIP trunks for trigger expression.	`28`
{$AMI.TRUNK_REGEXP}	The regexp for the identification of trunk peers.	`trunk`
{$AMI.URL}	The Asterisk Manager API URL in the format `<scheme>://<host>:<port>/<prefix>/rawman`.	`http://asterisk:8088/asterisk/rawman`
{$AMI.USERNAME}	The Asterisk Manager name.	`zabbix`

Template links

There are no template links in this template.

Discovery rules

Name	Description	Type	Key and additional info
IAX peers discovery	-	DEPENDENT	asterisk.iax_peers.discovery Preprocessing: - JSONPATH: `$.iax.trunks` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
PJSIP endpoints discovery	-	DEPENDENT	asterisk.pjsip_endpoints.discovery Preprocessing: - JSONPATH: `$.pjsip.trunks` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
Queues discovery	-	DEPENDENT	asterisk.queues.discovery Preprocessing: - JSONPATH: `$.queue.queues` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
SIP peers discovery	-	DEPENDENT	asterisk.sip_peers.discovery Preprocessing: - JSONPATH: `$.sip.trunks` - DISCARD_UNCHANGED_HEARTBEAT: `1h`

Items collected

Group	Name	Description	Type	Key and additional info
Asterisk	Asterisk: Service status	Asterisk Manager API port availability.	SIMPLE	net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"] Preprocessing: - DISCARD_UNCHANGED_HEARTBEAT: `10m`
Asterisk	Asterisk: Service response time	Asterisk Manager API performance.	SIMPLE	net.tcp.service.perf["tcp","{HOST.CONN}","{$AMI.PORT}"]
Asterisk	Asterisk: Version	Service version	DEPENDENT	asterisk.version Preprocessing: - JSONPATH: `$.version`
Asterisk	Asterisk: Uptime	System uptime in 'N days, hh:mm:ss' format.	DEPENDENT	asterisk.uptime Preprocessing: - JSONPATH: `$.uptime`
Asterisk	Asterisk: Uptime after reload	System uptime after a config reload in 'N days, hh:mm:ss' format.	DEPENDENT	asterisk.uptime_reload Preprocessing: - JSONPATH: `$.uptime_reload`
Asterisk	Asterisk: Active channels	The number of active channels at the moment.	DEPENDENT	asterisk.active_channels Preprocessing: - JSONPATH: `$.active_channels`
Asterisk	Asterisk: Active calls	The number of active calls at the moment.	DEPENDENT	asterisk.active_calls Preprocessing: - JSONPATH: `$.active_calls`
Asterisk	Asterisk: Calls processed	The number of calls processed after the last service restart.	DEPENDENT	asterisk.calls_processed Preprocessing: - JSONPATH: `$.calls_processed`
Asterisk	Asterisk: Calls processed per second	The number of calls processed per second.	DEPENDENT	asterisk.calls_processed.rate Preprocessing: - JSONPATH: `$.calls_processed` - CHANGE_PER_SECOND
Asterisk	Asterisk: Total queues	The number of configured queues.	DEPENDENT	asterisk.total_queues Preprocessing: - JSONPATH: `$.queue.total`
Asterisk	Asterisk: SIP monitored online	The number of monitored online SIP peers.	DEPENDENT	asterisk.sip.monitored_online Preprocessing: - JSONPATH: `$.sip.monitored_online`
Asterisk	Asterisk: SIP monitored offline	The number of monitored offline SIP peers.	DEPENDENT	asterisk.sip.monitored_offline Preprocessing: - JSONPATH: `$.sip.monitored_offline`
Asterisk	Asterisk: SIP unmonitored online	The number of unmonitored online SIP peers.	DEPENDENT	asterisk.sip.unmonitored_online Preprocessing: - JSONPATH: `$.sip.unmonitored_online`
Asterisk	Asterisk: SIP unmonitored offline	The number of unmonitored offline SIP peers.	DEPENDENT	asterisk.sip.unmonitored_offline Preprocessing: - JSONPATH: `$.sip.unmonitored_offline`
Asterisk	Asterisk: SIP peers	The total number of SIP peers.	DEPENDENT	asterisk.sip.total Preprocessing: - JSONPATH: `$.sip.total`
Asterisk	Asterisk: SIP trunks active channels	The total number of SIP trunks active channels.	DEPENDENT	asterisk.sip.active_channels Preprocessing: - JSONPATH: `$.sip.active_channels`
Asterisk	Asterisk: IAX online peers	The number of online IAX peers.	DEPENDENT	asterisk.iax.online Preprocessing: - JSONPATH: `$.iax.online`
Asterisk	Asterisk: IAX offline peers	The number of offline IAX peers.	DEPENDENT	asterisk.iax.offline Preprocessing: - JSONPATH: `$.iax.offline`
Asterisk	Asterisk: IAX unmonitored peers	The number of unmonitored IAX peers.	DEPENDENT	asterisk.iax.unmonitored Preprocessing: - JSONPATH: `$.iax.unmonitored`
Asterisk	Asterisk: IAX peers	The total number of IAX peers.	DEPENDENT	asterisk.iax.total Preprocessing: - JSONPATH: `$.iax.total`
Asterisk	Asterisk: IAX trunks active channels	The total number of IAX trunks active channels.	DEPENDENT	asterisk.iax.active_channels Preprocessing: - JSONPATH: `$.iax.active_channels`
Asterisk	Asterisk: PJSIP available endpoints	The number of available PJSIP peers.	DEPENDENT	asterisk.pjsip.available Preprocessing: - JSONPATH: `$.pjsip.available`
Asterisk	Asterisk: PJSIP unavailable endpoints	The number of unavailable PJSIP peers.	DEPENDENT	asterisk.pjsip.unavailable Preprocessing: - JSONPATH: `$.pjsip.unavailable`
Asterisk	Asterisk: PJSIP endpoints	The total number of PJSIP peers.	DEPENDENT	asterisk.pjsip.total Preprocessing: - JSONPATH: `$.pjsip.total`
Asterisk	Asterisk: PJSIP trunks active channels	The total number of PJSIP trunks active channels.	DEPENDENT	asterisk.pjsip.active_channels Preprocessing: - JSONPATH: `$.pjsip.active_channels`
Asterisk	SIP trunk "{#OBJECTNAME}": Status	SIP trunk status. Here are the possible states that a device state may have: Unmonitored UNKNOWN UNREACHABLE OK	DEPENDENT	asterisk.sip.trunk.status[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.sip.trunks[?(@.ObjectName=='{#OBJECTNAME}')].Status.first()` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
Asterisk	SIP trunk "{#OBJECTNAME}": Active channels	The total number of active SIP trunk channels.	DEPENDENT	asterisk.sip.trunk.active_channels[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.sip.trunks[?(@.ObjectName=='{#OBJECTNAME}')].active_channels.first()`
Asterisk	IAX trunk "{#OBJECTNAME}": Status	IAX trunk status. Here are the possible states that a device state may have: Unmonitored UNKNOWN UNREACHABLE OK	DEPENDENT	asterisk.iax.trunk.status[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.iax.trunks[?(@.ObjectName=='{#OBJECTNAME}')].Status.first()` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
Asterisk	IAX trunk "{#OBJECTNAME}": Active channels	The total number of active IAX trunk channels.	DEPENDENT	asterisk.iax.trunk.active_channels[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.iax.trunks[?(@.ObjectName=='{#OBJECTNAME}')].active_channels.first()`
Asterisk	PJSIP trunk "{#OBJECTNAME}": Device state	PJSIP trunk status. Here are the possible states that a device state may have: Unavailable Not in use In use	DEPENDENT	asterisk.pjsip.trunk.devicestate[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.pjsip.trunks[?(@.ObjectName=='{#OBJECTNAME}')].DeviceState.first()` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
Asterisk	PJSIP trunk "{#OBJECTNAME}": Active channels	The total number of active PJSIP trunk channels.	DEPENDENT	asterisk.pjsip.trunk.active_channels[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.pjsip.trunks[?(@.ObjectName=='{#OBJECTNAME}')].active_channels.first()`
Asterisk	"{#QUEUE}": Logged in	The number of queue members.	DEPENDENT	asterisk.queue.loggedin[{#QUEUE}] Preprocessing: - JSONPATH: `$.queue.queues[?(@.Queue=='{#QUEUE}')].LoggedIn.first()`
Asterisk	"{#QUEUE}": Available	The number of available queue members.	DEPENDENT	asterisk.queue.available[{#QUEUE}] Preprocessing: - JSONPATH: `$.queue.queues[?(@.Queue=='{#QUEUE}')].Available.first()`
Asterisk	"{#QUEUE}": Callers	The number incoming calls in queue.	DEPENDENT	asterisk.queue.callers[{#QUEUE}] Preprocessing: - JSONPATH: `$.queue.queues[?(@.Queue=='{#QUEUE}')].Callers.first()`
Zabbix raw items	Asterisk: Get stats	Asterisk system information in JSON format.	HTTP_AGENT	asterisk.get_stats Preprocessing: - JAVASCRIPT: `The text is too long. Please see the template.`

Triggers

Name	Description	Expression	Severity	Dependencies and additional info
Asterisk: Service is down	-	`last(/Asterisk by HTTP/net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"])=0`	AVERAGE	Manual close: YES
Asterisk: Service response time is too high	-	`min(/Asterisk by HTTP/net.tcp.service.perf["tcp","{HOST.CONN}","{$AMI.PORT}"],5m)>{$AMI.RESPONSE_TIME.MAX.WARN}`	WARNING	Manual close: YES Depends on: - Asterisk: Service is down
Asterisk: Version has changed	Asterisk version has changed. Ack to close.	`last(/Asterisk by HTTP/asterisk.version,#1)<>last(/Asterisk by HTTP/asterisk.version,#2) and length(last(/Asterisk by HTTP/asterisk.version))>0`	INFO	Manual close: YES
Asterisk: has been restarted	Uptime is less than 10 minutes	`last(/Asterisk by HTTP/asterisk.uptime)<10m`	INFO	Manual close: YES
Asterisk: Failed to fetch AMI page	Zabbix has not received data for items for the last 30 minutes.	`nodata(/Asterisk by HTTP/asterisk.uptime,30m)=1`	WARNING	Manual close: YES Depends on: - Asterisk: Service is down
Asterisk: has been reloaded	Uptime is less than 10 minutes	`last(/Asterisk by HTTP/asterisk.uptime_reload)<10m`	INFO	Manual close: YES
Asterisk: Total number of active channels of SIP trunks is too high	The SIP trunks may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.sip.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"}`	WARNING
Asterisk: Total number of active channels of IAX trunks is too high	The IAX trunks may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.iax.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"}`	WARNING
Asterisk: Total number of active channels of PJSIP trunks is too high	The PJSIP trunks may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.pjsip.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"}`	WARNING
SIP trunk "{#OBJECTNAME}": SIP trunk {#OBJECTNAME} has a state {ITEM.VALUE}	The SIP trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.	`last(/Asterisk by HTTP/asterisk.sip.trunk.status[{#OBJECTNAME}])="UNKNOWN" or last(/Asterisk by HTTP/asterisk.sip.trunk.status[{#OBJECTNAME}])="UNREACHABLE"`	AVERAGE
SIP trunk "{#OBJECTNAME}": Number of the SIP trunk "{#OBJECTNAME}" active channels is too high	The SIP trunk may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.sip.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}`	WARNING
IAX trunk "{#OBJECTNAME}": IAX trunk {#OBJECTNAME} has a state {ITEM.VALUE}	The IAX trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.	`last(/Asterisk by HTTP/asterisk.iax.trunk.status[{#OBJECTNAME}])="UNKNOWN" or last(/Asterisk by HTTP/asterisk.iax.trunk.status[{#OBJECTNAME}])="UNREACHABLE"`	AVERAGE
IAX trunk "{#OBJECTNAME}": Number of the IAX trunk "{#OBJECTNAME}" active channels is too high	The IAX trunk may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.iax.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}`	WARNING
PJSIP trunk "{#OBJECTNAME}": PJSIP trunk {#OBJECTNAME} has a state Unavailable	The PJSIP trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.	`last(/Asterisk by HTTP/asterisk.pjsip.trunk.devicestate[{#OBJECTNAME}])="Unavailable"`	AVERAGE
PJSIP trunk "{#OBJECTNAME}": Number of the PJSIP trunk "{#OBJECTNAME}" active channels is too high	The PJSIP trunk may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.pjsip.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}`	WARNING
"{#QUEUE}": Number of callers in the queue "{#QUEUE}" is too high	There is a large number of calls in the queue.	`min(/Asterisk by HTTP/asterisk.queue.callers[{#QUEUE}],10m)>{$AMI.QUEUE_CALLERS.MAX.WARN:"{#QUEUE}"}`	WARNING

Feedback

Please report any issues with the template at https://support.zabbix.com

You can also provide feedback, discuss the template or ask for help with it at ZABBIX forums.

References

https://wiki.asterisk.org/wiki/display/AST/Home

This template is for Zabbix version: 5.4

Also available for: 6.0

Source: https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/tel/asterisk_http?at=release/5.4

Asterisk by HTTP

Overview

For Zabbix version: 5.4 and higher
The template for monitoring Asterisk over HTTP that works without any external scripts.
It collects metrics by polling the Asterisk Manager API remotely using an HTTP agent and JS preprocessing.
All metrics are collected at once, thanks to Zabbix's bulk data collection.

This template was tested on:

Asterisk, version 13 and later

Setup

See Zabbix template operation for basic instructions.

Zabbix configuration

No specific Zabbix configuration is required.

Macros used

Name	Description	Default
{$AMI.PORT}	AMI port number for checking service availability.	`5038`
{$AMI.QUEUE_CALLERS.MAX.WARN}	The maximum number of callers in a queue for trigger expression.	`10`
{$AMI.RESPONSE_TIME.MAX.WARN}	The Asterisk Manager API page maximum response time in seconds for trigger expression.	`10s`
{$AMI.SECRET}	The Asterisk Manager secret.	`zabbix`
{$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN}	The maximum number of busy channels of a trunk for trigger expression.	`28`
{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"}	The total maximum number of busy channels of IAX trunks for trigger expression.	`28`
{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"}	The total maximum number of busy channels of PJSIP trunks for trigger expression.	`28`
{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"}	The total maximum number of busy channels of SIP trunks for trigger expression.	`28`
{$AMI.TRUNK_REGEXP}	The regexp for the identification of trunk peers.	`trunk`
{$AMI.URL}	The Asterisk Manager API URL in the format `<scheme>://<host>:<port>/<prefix>/rawman`.	`http://asterisk:8088/asterisk/rawman`
{$AMI.USERNAME}	The Asterisk Manager name.	`zabbix`

Template links

There are no template links in this template.

Discovery rules

Name	Description	Type	Key and additional info
SIP peers discovery	-	DEPENDENT	asterisk.sip_peers.discovery Preprocessing: - JSONPATH: `$.sip.trunks` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
IAX peers discovery	-	DEPENDENT	asterisk.iax_peers.discovery Preprocessing: - JSONPATH: `$.iax.trunks` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
PJSIP endpoints discovery	-	DEPENDENT	asterisk.pjsip_endpoints.discovery Preprocessing: - JSONPATH: `$.pjsip.trunks` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
Queues discovery	-	DEPENDENT	asterisk.queues.discovery Preprocessing: - JSONPATH: `$.queue.queues` - DISCARD_UNCHANGED_HEARTBEAT: `1h`

Items collected

Group	Name	Description	Type	Key and additional info
Asterisk	Asterisk: Service status	Asterisk Manager API port availability.	SIMPLE	net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"] Preprocessing: - DISCARD_UNCHANGED_HEARTBEAT: `10m`
Asterisk	Asterisk: Service response time	Asterisk Manager API performance.	SIMPLE	net.tcp.service.perf["tcp","{HOST.CONN}","{$AMI.PORT}"]
Asterisk	Asterisk: Version	Service version	DEPENDENT	asterisk.version Preprocessing: - JSONPATH: `$.version`
Asterisk	Asterisk: Uptime	System uptime in 'N days, hh:mm:ss' format.	DEPENDENT	asterisk.uptime Preprocessing: - JSONPATH: `$.uptime`
Asterisk	Asterisk: Uptime after reload	System uptime after a config reload in 'N days, hh:mm:ss' format.	DEPENDENT	asterisk.uptime_reload Preprocessing: - JSONPATH: `$.uptime_reload`
Asterisk	Asterisk: Active channels	The number of active channels at the moment.	DEPENDENT	asterisk.active_channels Preprocessing: - JSONPATH: `$.active_channels`
Asterisk	Asterisk: Active calls	The number of active calls at the moment.	DEPENDENT	asterisk.active_calls Preprocessing: - JSONPATH: `$.active_calls`
Asterisk	Asterisk: Calls processed	The number of calls processed after the last service restart.	DEPENDENT	asterisk.calls_processed Preprocessing: - JSONPATH: `$.calls_processed`
Asterisk	Asterisk: Calls processed per second	The number of calls processed per second.	DEPENDENT	asterisk.calls_processed.rate Preprocessing: - JSONPATH: `$.calls_processed` - CHANGE_PER_SECOND
Asterisk	Asterisk: Total queues	The number of configured queues.	DEPENDENT	asterisk.total_queues Preprocessing: - JSONPATH: `$.queue.total`
Asterisk	Asterisk: SIP monitored online	The number of monitored online SIP peers.	DEPENDENT	asterisk.sip.monitored_online Preprocessing: - JSONPATH: `$.sip.monitored_online`
Asterisk	Asterisk: SIP monitored offline	The number of monitored offline SIP peers.	DEPENDENT	asterisk.sip.monitored_offline Preprocessing: - JSONPATH: `$.sip.monitored_offline`
Asterisk	Asterisk: SIP unmonitored online	The number of unmonitored online SIP peers.	DEPENDENT	asterisk.sip.unmonitored_online Preprocessing: - JSONPATH: `$.sip.unmonitored_online`
Asterisk	Asterisk: SIP unmonitored offline	The number of unmonitored offline SIP peers.	DEPENDENT	asterisk.sip.unmonitored_offline Preprocessing: - JSONPATH: `$.sip.unmonitored_offline`
Asterisk	Asterisk: SIP peers	The total number of SIP peers.	DEPENDENT	asterisk.sip.total Preprocessing: - JSONPATH: `$.sip.total`
Asterisk	Asterisk: SIP trunks active channels	The total number of SIP trunks active channels.	DEPENDENT	asterisk.sip.active_channels Preprocessing: - JSONPATH: `$.sip.active_channels`
Asterisk	Asterisk: IAX online peers	The number of online IAX peers.	DEPENDENT	asterisk.iax.online Preprocessing: - JSONPATH: `$.iax.online`
Asterisk	Asterisk: IAX offline peers	The number of offline IAX peers.	DEPENDENT	asterisk.iax.offline Preprocessing: - JSONPATH: `$.iax.offline`
Asterisk	Asterisk: IAX unmonitored peers	The number of unmonitored IAX peers.	DEPENDENT	asterisk.iax.unmonitored Preprocessing: - JSONPATH: `$.iax.unmonitored`
Asterisk	Asterisk: IAX peers	The total number of IAX peers.	DEPENDENT	asterisk.iax.total Preprocessing: - JSONPATH: `$.iax.total`
Asterisk	Asterisk: IAX trunks active channels	The total number of IAX trunks active channels.	DEPENDENT	asterisk.iax.active_channels Preprocessing: - JSONPATH: `$.iax.active_channels`
Asterisk	Asterisk: PJSIP available endpoints	The number of available PJSIP peers.	DEPENDENT	asterisk.pjsip.available Preprocessing: - JSONPATH: `$.pjsip.available`
Asterisk	Asterisk: PJSIP unavailable endpoints	The number of unavailable PJSIP peers.	DEPENDENT	asterisk.pjsip.unavailable Preprocessing: - JSONPATH: `$.pjsip.unavailable`
Asterisk	Asterisk: PJSIP endpoints	The total number of PJSIP peers.	DEPENDENT	asterisk.pjsip.total Preprocessing: - JSONPATH: `$.pjsip.total`
Asterisk	Asterisk: PJSIP trunks active channels	The total number of PJSIP trunks active channels.	DEPENDENT	asterisk.pjsip.active_channels Preprocessing: - JSONPATH: `$.pjsip.active_channels`
Asterisk	SIP trunk "{#OBJECTNAME}": Status	SIP trunk status. Here are the possible states that a device state may have: Unmonitored UNKNOWN UNREACHABLE OK	DEPENDENT	asterisk.sip.trunk.status[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.sip.trunks[?(@.ObjectName=='{#OBJECTNAME}')].Status.first()` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
Asterisk	SIP trunk "{#OBJECTNAME}": Active channels	The total number of active SIP trunk channels.	DEPENDENT	asterisk.sip.trunk.active_channels[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.sip.trunks[?(@.ObjectName=='{#OBJECTNAME}')].active_channels.first()`
Asterisk	IAX trunk "{#OBJECTNAME}": Status	IAX trunk status. Here are the possible states that a device state may have: Unmonitored UNKNOWN UNREACHABLE OK	DEPENDENT	asterisk.iax.trunk.status[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.iax.trunks[?(@.ObjectName=='{#OBJECTNAME}')].Status.first()` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
Asterisk	IAX trunk "{#OBJECTNAME}": Active channels	The total number of active IAX trunk channels.	DEPENDENT	asterisk.iax.trunk.active_channels[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.iax.trunks[?(@.ObjectName=='{#OBJECTNAME}')].active_channels.first()`
Asterisk	PJSIP trunk "{#OBJECTNAME}": Device state	PJSIP trunk status. Here are the possible states that a device state may have: Unavailable Not in use In use	DEPENDENT	asterisk.pjsip.trunk.devicestate[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.pjsip.trunks[?(@.ObjectName=='{#OBJECTNAME}')].DeviceState.first()` - DISCARD_UNCHANGED_HEARTBEAT: `1h`
Asterisk	PJSIP trunk "{#OBJECTNAME}": Active channels	The total number of active PJSIP trunk channels.	DEPENDENT	asterisk.pjsip.trunk.active_channels[{#OBJECTNAME}] Preprocessing: - JSONPATH: `$.pjsip.trunks[?(@.ObjectName=='{#OBJECTNAME}')].active_channels.first()`
Asterisk	"{#QUEUE}": Logged in	The number of queue members.	DEPENDENT	asterisk.queue.loggedin[{#QUEUE}] Preprocessing: - JSONPATH: `$.queue.queues[?(@.Queue=='{#QUEUE}')].LoggedIn.first()`
Asterisk	"{#QUEUE}": Available	The number of available queue members.	DEPENDENT	asterisk.queue.available[{#QUEUE}] Preprocessing: - JSONPATH: `$.queue.queues[?(@.Queue=='{#QUEUE}')].Available.first()`
Asterisk	"{#QUEUE}": Callers	The number incoming calls in queue.	DEPENDENT	asterisk.queue.callers[{#QUEUE}] Preprocessing: - JSONPATH: `$.queue.queues[?(@.Queue=='{#QUEUE}')].Callers.first()`
Zabbix_raw_items	Asterisk: Get stats	Asterisk system information in JSON format.	HTTP_AGENT	asterisk.get_stats Preprocessing: - JAVASCRIPT: `The text is too long. Please see the template.`

Triggers

Name	Description	Expression	Severity	Dependencies and additional info
Asterisk: Service is down	-	`last(/Asterisk by HTTP/net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"])=0`	AVERAGE	Manual close: YES
Asterisk: Service response time is too high (over {$AMI.RESPONSE_TIME.MAX.WARN} for 5m)	-	`min(/Asterisk by HTTP/net.tcp.service.perf["tcp","{HOST.CONN}","{$AMI.PORT}"],5m)>{$AMI.RESPONSE_TIME.MAX.WARN}`	WARNING	Manual close: YES Depends on: - Asterisk: Service is down
Asterisk: Version has changed (new version: {ITEM.VALUE})	Asterisk version has changed. Ack to close.	`last(/Asterisk by HTTP/asterisk.version,#1)<>last(/Asterisk by HTTP/asterisk.version,#2) and length(last(/Asterisk by HTTP/asterisk.version))>0`	INFO	Manual close: YES
Asterisk: has been restarted (uptime < 10m)	Uptime is less than 10 minutes	`last(/Asterisk by HTTP/asterisk.uptime)<10m`	INFO	Manual close: YES
Asterisk: Failed to fetch AMI page (or no data for 30m)	Zabbix has not received data for items for the last 30 minutes.	`nodata(/Asterisk by HTTP/asterisk.uptime,30m)=1`	WARNING	Manual close: YES Depends on: - Asterisk: Service is down
Asterisk: has been reloaded (uptime < 10m)	Uptime is less than 10 minutes	`last(/Asterisk by HTTP/asterisk.uptime_reload)<10m`	INFO	Manual close: YES
Asterisk: Total number of active channels of SIP trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"} for 10m)	The SIP trunks may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.sip.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"}`	WARNING
Asterisk: Total number of active channels of IAX trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"} for 10m)	The IAX trunks may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.iax.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"}`	WARNING
Asterisk: Total number of active channels of PJSIP trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"} for 10m)	The PJSIP trunks may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.pjsip.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"}`	WARNING
SIP trunk "{#OBJECTNAME}": SIP trunk {#OBJECTNAME} has a state {ITEM.VALUE}	The SIP trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.	`last(/Asterisk by HTTP/asterisk.sip.trunk.status[{#OBJECTNAME}])="UNKNOWN" or last(/Asterisk by HTTP/asterisk.sip.trunk.status[{#OBJECTNAME}])="UNREACHABLE"`	AVERAGE
SIP trunk "{#OBJECTNAME}": Number of the SIP trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)	The SIP trunk may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.sip.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}`	WARNING
IAX trunk "{#OBJECTNAME}": IAX trunk {#OBJECTNAME} has a state {ITEM.VALUE}	The IAX trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.	`last(/Asterisk by HTTP/asterisk.iax.trunk.status[{#OBJECTNAME}])="UNKNOWN" or last(/Asterisk by HTTP/asterisk.iax.trunk.status[{#OBJECTNAME}])="UNREACHABLE"`	AVERAGE
IAX trunk "{#OBJECTNAME}": Number of the IAX trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)	The IAX trunk may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.iax.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}`	WARNING
PJSIP trunk "{#OBJECTNAME}": PJSIP trunk {#OBJECTNAME} has a state Unavailable	The PJSIP trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.	`last(/Asterisk by HTTP/asterisk.pjsip.trunk.devicestate[{#OBJECTNAME}])="Unavailable"`	AVERAGE
PJSIP trunk "{#OBJECTNAME}": Number of the PJSIP trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)	The PJSIP trunk may not be able to process new calls.	`min(/Asterisk by HTTP/asterisk.pjsip.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}`	WARNING
"{#QUEUE}": Number of callers in the queue "{#QUEUE}" is too high (over {$AMI.QUEUE_CALLERS.MAX.WARN:"{#QUEUE}"} for 10m)	There is a large number of calls in the queue.	`min(/Asterisk by HTTP/asterisk.queue.callers[{#QUEUE}],10m)>{$AMI.QUEUE_CALLERS.MAX.WARN:"{#QUEUE}"}`	WARNING

Feedback

Please report any issues with the template at https://support.zabbix.com

You can also provide a feedback, discuss the template or ask for help with it at ZABBIX forums.

References

https://wiki.asterisk.org/wiki/display/AST/Home

Link	Source	Compatibility	Type, Technology	Created Updated	Rating
Asterisk Zabbix template for Asterisk IP PBXFinds out the total number of concurrent channels on trunks. Each thunk´s name should start with "tru\_"Installation:- Put userparameter\_asterisk.conf in /etc/zabbix/zabbix\_agentd.d/ , restart zabbix agent- Put asterisk\_trunks and asterisk\_calls scripts in /etc/zabbix/externalscripts/ ... template_asterisk	GitHub Community Templates	5.0+
Asterisk 13.11 core show uptime seconds, core show threads, voicemail show users, sip show channels, iax2 show channels, sip show peers, iax2 show peers, core show channels, xmpp show connections, sip show subscriptions, sip show registry, iax2 show registry github.com/RuslanMahotkin/zabbix [ru]	GitHub 119		Template, script Shell	2015-10-09 3 m	Popular
Asterisk Zabbix Phone Escalation Zabbix Alert Script/Asterisk Agi script for generating phone escallations-(via call files)/oncall rotations using https://github.com/mcilley/Asterisk-TTS & https://github.com/mcilley/zabbix-ack-event github.com/mcilley/asterisk-zabbix-phone-escalation	GitHub 7		Template, script Go	2017-10-11 2 y
Asterisk 1.8 Item set: ans_call, sla, waitin, sip, trunkdown, dropcall github.com/nuranabasov/zabbix_pbx	GitHub 5		Template, script bash	2017-09-26 1 y
GO Asterisk AMI Action Zabbix Check number of incoming channels, number of outgoing channels, number of calls in queue github.com/yosh0/AsteriskZabbixCheck	GitHub 4		Template, script Go	2016-04-01 10 m
Asterisk Zabbix (python) Print the total number of channels active, active calls, Active Skype channels, Active g729 Encoders, Active g729 Decoders, Active g729 channels github.com/alexcr-telecom/zabbix-asterisk	GitHub 3		Template, script Python	2015-04-14 5 y
Zabbix Asterisk (sh, php) UserParameter only github.com/dbaio/zabbix-asterisk	GitHub 2		script sh, php	2015-02-17 3 m
Asterisk ack event Script to ack zabbix event(s), created for use as an agi script for asterisk github.com/mcilley/zabbix-ack-event	GitHub 1		script Go	2017-10-25 1 y
Asterisk AA General Stats, Core Stats, IAX2 Stats, SIP Stats, DNS Manager, FAX Stats, Parked Calls github.com/mauricio-sousa/zabbix-asterisk	GitHub 1		Template, script sh	2014-05-09 2 y
Asterisk Voice Message Zabbix Send Voice menssage with Asterisk github.com/rodrigocrepaldi/Zabbix-Voice-Menssage	GitHub		Media	2014-01-11 8 y

+ Propose new solution

Zabbix + Asterisk

Asterisk

Available solutions

Asterisk by HTTP

Overview

Setup

Zabbix configuration

Macros used

Template links

Discovery rules

Items collected

Triggers

Feedback

References

Asterisk by HTTP

Overview

Setup

Zabbix configuration

Macros used

Template links

Discovery rules

Items collected

Triggers

Feedback

References

Articles and documentation

Didn't find what you are looking for?

Request custom integration

Propose your integration