In the Monitoring → IT services section the status of IT services is displayed.
A list of the existing IT services is displayed along with data of their status and SLA. From the dropdown in the upper right corner you can select a desired period for display.
|Status||Status of service:
OK - no problems
(trigger colour and severity) - indicates a problem and its severity
|Reason||Indicates the reason of problem (if any).|
|Problem time||Displays SLA bar. Green/red ratio indicates the proportion of availability/problems. The bar displays the last 20% of SLA (from 80% to 100%).
The bar contains a link to a graph of availability data.
|SLA/Acceptable SLA||Displays current SLA/expected SLA value. If current value is below the acceptable level, it is displayed in red.|
You can also click on the service name to access the IT Services Availability Report.
Here you can assess IT service availability data over a longer period of time on daily/weekly/monthly/yearly basis.