Zabbix Documentation 5.0

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manual:encryption:troubleshooting:psk_problems

3 PSK problems

PSK contains an odd number of hex-digits

Proxy or agent does not start, message in the proxy or agent log:

invalid PSK in file "/home/zabbix/zabbix_proxy.psk"

PSK identity string longer than 128 bytes is passed to GnuTLS

In TLS client side log:

gnutls_handshake() failed: -110 The TLS connection was non-properly terminated.

In TLS server side log.

gnutls_handshake() failed: -90 The SRP username supplied is illegal.

Too long PSK value used with OpenSSL 1.1.1

In connecting-side log:

...OpenSSL library (version OpenSSL 1.1.1  11 Sep 2018) initialized
...
...In zbx_tls_connect(): psk_identity:"PSK 1"
...zbx_psk_client_cb() requested PSK identity "PSK 1"
...End of zbx_tls_connect():FAIL error:'SSL_connect() set result code to SSL_ERROR_SSL: file ssl\statem\extensions_clnt.c line 801: error:14212044:SSL routines:tls_construct_ctos_early_data:internal error: TLS write fatal alert "internal error"'

In accepting-side log:

...Message from 123.123.123.123 is missing header. Message ignored.

This problem typically arises when upgrading OpenSSL from 1.0.x or 1.1.0 to 1.1.1 and if the PSK value is longer than 512-bit (64-byte PSK, entered as 128 hexadecimal digits).

See also: Value size limits