The event context menu provides shortcuts for executing frequently required actions or navigating to UI sections related to an event.
The event context menu has four sections: View, Configuration, Problem, Links, and Scripts. For the entities that are not configured, links are disabled and displayed in gray. The sections Scripts and Links are displayed if their entities are configured.
The View section contains links to:
The Configuration section contains links to the configuration of:
Note that configuration section is available only for Admin and Super admin users.
The Problem section contains the options to:
The Links section contains links to:
The Scripts section contains links to execute a global script (with scope Manual event action). This feature may be handy for running scripts used for managing problem tickets in external systems.
The event context menu is accessible by clicking on a problem or event name in various frontend sections, for example: