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5 Media types


In the Administration → Media types section users can configure and maintain media type information.

Media type information contains general instructions for using a medium as delivery channel for notifications. Specific details, such as the individual e-mail addresses to send a notification to are kept with individual users.

A listing of existing media types with their details is displayed.

Displayed data:

Column Description
Description Description of the media type. Clicking on the description opens the media type configuration form.
Type Type of the media (e-mail, SMS, etc) is displayed.
Status Media type status is displayed - Enabled or Disabled.
By clicking on the status you can change it.
Used in actions All actions where the media type is used directly (selected in the Send only to dropdown) are displayed. Clicking on the action name opens the action configuration form.
Details Detailed information of the media type is displayed.

To configure a new media type, click on the Create media type button in the top right-hand corner.

Mass editing options

A dropdown below the list offers some mass-editing options:

  • Enable selected - change the media type status to Enabled
  • Disable selected - change the media type status to Disabled
  • Delete selected - delete the media types

To use these options, mark the check-boxes before the respective media types, then select the required option and click on "Go".