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> SLA object

The following objects are directly related to the sla (Service Level Agreement) API.

SLA

The SLA object has the following properties.

Property Type Description
slaid string (readonly) ID of the SLA.
name
(required)
string Name of the SLA.
period
(required)
integer Reporting period of the SLA.

Possible values:
0 - daily;
1 - weekly;
2 - monthly;
3 - quarterly;
4 - annually.
slo
(required)
float Minimum acceptable Service Level Objective expressed as a percent. If the Service Level Indicator (SLI) drops lower, the SLA is considered to be in problem/unfulfilled state.

Possible values: 0-100 (up to 4 fractional digits).
effective_date integer Effective date of the SLA.

Possible values: date timestamp in UTC.
timezone
(required)
string Reporting time zone, for example: Europe/London, UTC.

For the full list of supported time zones please refer to PHP documentation.
status integer Status of the SLA.

Possible values:
0 - (default) enabled SLA;
1 - disabled SLA.
description string Description of the SLA.

SLA Schedule

The SLA schedule object defines periods where the connected service(s) are scheduled to be in working order. It has the following properties.

Property Type Description
period_from
(required)
integer Starting time of the recurrent weekly period of time (inclusive).

Possible values: number of seconds (counting from Sunday).
period_to
(required)
integer Ending time of the recurrent weekly period of time (exclusive).

Possible values: number of seconds (counting from Sunday).

SLA excluded downtime

The excluded downtime object defines periods where the connected service(s) are scheduled to be out of working order, without affecting SLI, e.g. undergoing planned maintenance.

Property Type Description
name
(required)
string Name of the excluded downtime.
period_from
(required)
integer Starting time of the excluded downtime (inclusive).

Possible values: timestamp.
period_to
(required)
integer Ending time of the excluded downtime (exclusive).

Possible values: timestamp.

SLA service tag

The SLA service tag object links services to include in the calculations for the SLA. It has the following properties.

Property Type Description
tag
(required)
string SLA service tag name.
operator integer SLA service tag operator.

Possible values:
0 - (default) equals;
2 - like
value string SLA service tag value.