In this section you can configure SLAs.
A list of the configured SLAs is displayed. Note that only the SLAs related to services accessible to the user will be displayed (as read-only, unless Manage SLA is enabled for the user role).
|Name||The SLA name is displayed.
The name is a link to SLA configuration.
|SLO||The service level objective (SLO) is displayed.|
|Effective date||The date of starting SLA calculation is displayed.|
|Reporting period||The period used in the SLA report is displayed - daily, weekly, monthly, quarterly, or annually.|
|Time zone||The SLA time zone is displayed.|
|Schedule||The SLA schedule is displayed - 24x7 or custom.|
|SLA report||Click on the link to see the SLA report for this SLA.|
|Status||The SLA status is displayed - enabled or disabled.|